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<P><FONT SIZE=2>I am getting this error when using the self service area of RT2 I have 2.0.6, and I have tried with different user, but everytime I get this error. A user can create a ticket in the standard WebUI and it works fine. I checked to see if the dependencies are up to date and they are fine according to 'make testdeps'. </FONT></P>
<P><FONT SIZE=2>Thanks </FONT>
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<P><FONT SIZE=2>here is the error:</FONT>
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<P><FONT SIZE=2>Mason error</FONT>
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<P><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2>component stack: /SelfService/Display.html [standard]</FONT>
<BR><FONT SIZE=2>/autohandler [standard]</FONT>
<BR><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2>code stack: :</FONT>
<BR><FONT SIZE=2>/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52</FONT>
<BR><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2> </FONT>
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<P><FONT SIZE=2>raw_error</FONT>
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<P><FONT SIZE=2>raw error: </FONT>
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<P><FONT SIZE=2>error while executing /SelfService/Display.html [standard]:</FONT>
<BR><FONT SIZE=2>Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at /usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44, line 41.</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Interp::__ANON__('Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity call...') called at /usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Commands::__ANON__('Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', 'Queue', 1, ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8ceb40c)', 'Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', 'Queue', ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653</FONT></P>
<P><FONT SIZE=2>eval {...} called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653</FONT>
<BR><FONT SIZE=2>HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)', 'HTML::Mason::Component::FileBased=HASH(0x8ceb40c)', 'Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)') called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line 52</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Commands::__ANON__('Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', 'Queue', 1, ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131</FONT></P>
<P><FONT SIZE=2>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x861660c)', 'Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', 'Queue', ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653</FONT></P>
<P><FONT SIZE=2>eval {...} called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653</FONT>
<BR><FONT SIZE=2>HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)', 'HASH(0x8dc6d5c)', 'HTML::Mason::Component::FileBased=HASH(0x861660c)', 'Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159</FONT></P>
<P><FONT SIZE=2>eval {...} called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159</FONT>
<BR><FONT SIZE=2>HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)', '/SelfService/Display.html', 'Requestors', 'fergus@realise.com', 'Cc', '', 'Subject', 'Test', ...) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914</FONT></P>
<P><FONT SIZE=2>HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HASH(0x8b451f4)', 'Apache=SCALAR(0x8ce6688)', 'HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)', undef) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560</FONT></P>
<P><FONT SIZE=2>eval {...} called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560</FONT>
<BR><FONT SIZE=2>HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8b451f4)', 'Apache=SCALAR(0x8ce6688)') called at /usr/local/rt2/bin/webmux.pl line 158</FONT></P>
<P><FONT SIZE=2>RT::Mason::handler('Apache=SCALAR(0x8ce6688)') called at /dev/null line 0</FONT>
<BR><FONT SIZE=2>eval {...} called at /dev/null line 0</FONT>
<BR><FONT SIZE=2> </FONT>
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<P><FONT SIZE=2>----------------------------------------------------------------</FONT>
<BR><FONT SIZE=2>Fergus Mount Systems Support</FONT>
<BR><FONT SIZE=2>0131 476 6000 Realise Ltd</FONT>
<BR><FONT SIZE=2>fergus@realise.com www.realise.com</FONT>
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