<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2650.12">
<TITLE>Outlook + RT</TITLE>
</HEAD>
<BODY>
<P><FONT SIZE=2>I am trying to make a request to a queue using Outlook, but the mail is returned with the following message: </FONT>
</P>
<P><FONT SIZE=2>--------------------------------------------------------------------------</FONT>
<BR><FONT SIZE=2>There has been an error:</FONT>
<BR><FONT SIZE=2>There has been an error with your request:</FONT>
</P>
<BR>
<P><FONT SIZE=2>Your message is reproduced below:</FONT>
</P>
<P><FONT SIZE=2>This message is in MIME format. Since your mail reader does not understand</FONT>
<BR><FONT SIZE=2>this format, some or all of this message may not be legible.</FONT>
<BR><FONT SIZE=2>--------------------------------------------------------------------------</FONT>
</P>
<P><FONT SIZE=2>Outlook does put HTML tags on even what it calls plain text emails, but is there any way to strip the HTML tags and get RT to accept emails from Outlook as correspondence?</FONT></P>
<P><FONT SIZE=2>Thanks </FONT>
</P>
<P><FONT SIZE=2>----------------------------------------------------------------</FONT>
<BR><FONT SIZE=2>Fergus Mount Systems Support</FONT>
<BR><FONT SIZE=2>0131 476 6000 Realise Ltd</FONT>
<BR><FONT SIZE=2>fergus@realise.com www.realise.com</FONT>
</P>
<BR>
<BR>
<P><FONT SIZE=2>__________________________________________________ </FONT>
<BR><FONT SIZE=2>This electronic message contains information from Realise which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone on 0131 476 6000 and delete the material from your computer.</FONT></P>
</BODY>
</HTML>