Marc,

I am on 2.0.6 right now and this is probably what's wrong...

After creating keywords and activating them in a queue, when creating a ticket in that queue, there is no way to include a keyword -- see no field or drop-down listbox. Until later that is, after the ticket is "created". Is this correct?

Also, there is no keyword field to use as criteria when opening a new search.

-Harold


On Mon, 24 Sep 2001 12:23:23 -0700 (PDT), marc@precipice.org wrote:

> 
> Harold,
> 
> I was writing against RT-2.0.7.  Did I get something wrong?  Let me
> know...
> 
> Marc Hedlund 
> e: marc at precipice dot org
> 
> On Mon, 24 Sep 2001 hsinclai@speakeasy.net wrote:
> 
> > Marc,
> > The howto is very useful, but I'm wondering what version of RT you are using ... I'm not getting the exact functionality you are describing..
> > 
> > Thanks,
> > Harold
> > 


