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<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Hi,</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Could you please give any words on Escalation Scrips?
</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I installed all relating rt-addons modules(ScripConditions,
</FONT></DIV>
<DIV><FONT size=2>ScripActions and escalator). </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Escalation Priority is working correctly(Priority value
</FONT></DIV>
<DIV><FONT size=2>is changing from Initial value to Final value). </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT
size=2>ScripConditions(IfPriorityExceeds25,IfPriorityExceeds50,...)</FONT></DIV>
<DIV><FONT size=2>are appearing in the Web Admin menu, and </FONT><FONT size=2>I
can create some </FONT></DIV>
<DIV><FONT size=2>Scrips with them. </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>But these Escalation Scrips are not working(not sending to
</FONT></DIV>
<DIV><FONT
size=2>
------ --- --- -------</FONT></DIV>
<DIV><FONT size=2>proper user).</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Any suggestions will be much appreciated.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Thanks.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Tom</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
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