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<TITLE>RE: [rt-users] Mod_ssl and RT2? Possibly off-topic...</TITLE>
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<P><FONT SIZE=2>Had the same problem here. Upgrading to Explorer 6 seemed to fix all the strange problems.</FONT>
</P>
<P><FONT SIZE=2>--</FONT>
<BR><FONT SIZE=2>Jeremy</FONT>
</P>
<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: rt-users-admin@lists.fsck.com</FONT>
<BR><FONT SIZE=2>[<A HREF="mailto:rt-users-admin@lists.fsck.com">mailto:rt-users-admin@lists.fsck.com</A>]On Behalf Of Jesse Vincent</FONT>
<BR><FONT SIZE=2>Sent: Thursday, December 06, 2001 1:24 PM</FONT>
<BR><FONT SIZE=2>To: Christian Gilmore</FONT>
<BR><FONT SIZE=2>Cc: rt-users@lists.fsck.com; 'Sanity'</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] Mod_ssl and RT2? Possibly off-topic...</FONT>
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<P><FONT SIZE=2>On Thu, Dec 06, 2001 at 03:08:58PM -0600, Christian Gilmore wrote:</FONT>
<BR><FONT SIZE=2>> I continue to struggle with a mod_ssl-enabled RT2 (2.0.9) occasionally</FONT>
<BR><FONT SIZE=2>> having connection troubles with internet explorer browsers (netscape here</FONT>
<BR><FONT SIZE=2>> works fine). I've finally set my mod_ssl error level to debug, but I</FONT>
<BR><FONT SIZE=2>> wonder if anyone has made progress on this problem?</FONT>
<BR><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2>Do you have your apache configured to force IE to http/1.0, per the default</FONT>
<BR><FONT SIZE=2>apache config files? IE's HTTP/1.1 implementation gets really wacky</FONT>
<BR><FONT SIZE=2>with regard to things like keep-alives. In other situations (unrelated to RT)</FONT>
<BR><FONT SIZE=2>I've had no end to trouble dealing with servinng secure content to users</FONT>
<BR><FONT SIZE=2>running IE :/</FONT>
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<P><FONT SIZE=2>> It wasn't so bad in earlier versions of RT2, but now that everything</FONT>
<BR><FONT SIZE=2>> appears to be no-cache, forms that fail submission because of connection</FONT>
<BR><FONT SIZE=2>> issues now have to be re-filled for another attempt. On a secondary note,</FONT>
<BR><FONT SIZE=2>> would it be possible to pick and choose what content has the no-cache</FONT>
<BR><FONT SIZE=2>> header(s) and what do not?</FONT>
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<P><FONT SIZE=2>That would actually be rather difficult to pull off. What content _do_ you</FONT>
<BR><FONT SIZE=2>want to cache?</FONT>
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<P><FONT SIZE=2>> Thanks,</FONT>
<BR><FONT SIZE=2>> Christian</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> -----------------</FONT>
<BR><FONT SIZE=2>> Christian Gilmore</FONT>
<BR><FONT SIZE=2>> Team Lead</FONT>
<BR><FONT SIZE=2>> Web Infrastructure & Tools</FONT>
<BR><FONT SIZE=2>> IBM Software Group</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> > -----Original Message-----</FONT>
<BR><FONT SIZE=2>> > From: rt-users-admin@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> > [<A HREF="mailto:rt-users-admin@lists.fsck.com">mailto:rt-users-admin@lists.fsck.com</A>]On Behalf Of Sanity</FONT>
<BR><FONT SIZE=2>> > Sent: Tuesday, July 31, 2001 1:14 PM</FONT>
<BR><FONT SIZE=2>> > To: rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> > Subject: [rt-users] Mod_ssl and RT2? Possibly off-topic...</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > Is anyone else using this setup and/or had problems with it?</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > We have been using RT2 with Mod_ssl/Apache for about a week now and we</FONT>
<BR><FONT SIZE=2>> > constantly get unable to find page error messages while using</FONT>
<BR><FONT SIZE=2>> > RT. If you</FONT>
<BR><FONT SIZE=2>> > hit back and then submit or refresh the page it usually</FONT>
<BR><FONT SIZE=2>> > resolves the error</FONT>
<BR><FONT SIZE=2>> > but is very annoying. As a test we switched RT2 back to a non-ssl</FONT>
<BR><FONT SIZE=2>> > setup on the same server and now we no longer receive any</FONT>
<BR><FONT SIZE=2>> > error messages.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > Log files show SSL connections being 'lost' or 'not connected'.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > System is Solaris 8 on Sparc platform Sun Netra T1.</FONT>
<BR><FONT SIZE=2>> > Apache is 1.3.19 with mod_ssl, mod_perl (static module built</FONT>
<BR><FONT SIZE=2>> > into apache),</FONT>
<BR><FONT SIZE=2>> > mod_php4. Everything built from scratch on that server.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > System has plenty of RAM and disk and is not loaded at all.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > We do not have problems with any other pages on mod_ssl just</FONT>
<BR><FONT SIZE=2>> > with RT2 on</FONT>
<BR><FONT SIZE=2>> > mod_ssl.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> > _______________________________________________</FONT>
<BR><FONT SIZE=2>> > rt-users mailing list</FONT>
<BR><FONT SIZE=2>> > rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> > <A HREF="http://lists.fsck.com/mailman/listinfo/rt-users">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> _______________________________________________</FONT>
<BR><FONT SIZE=2>> rt-users mailing list</FONT>
<BR><FONT SIZE=2>> rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> <A HREF="http://lists.fsck.com/mailman/listinfo/rt-users">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
<BR><FONT SIZE=2>> </FONT>
</P>
<P><FONT SIZE=2>-- </FONT>
<BR><FONT SIZE=2><A HREF="http://www.bestpractical.com/products/rt">http://www.bestpractical.com/products/rt</A> -- Trouble Ticketing. Free.</FONT>
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