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<TITLE>RE: [rt-users] Preventing users from viewing other user info</TITLE>
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<P><FONT SIZE=2>Hmm, I just gave this a try: I grabbed my user called "mrtest" and set him up like this:</FONT>
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<P><FONT SIZE=2>[x] Let this user access RT</FONT>
<BR><FONT SIZE=2>[ ] Let this user be granted rights</FONT>
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<P><FONT SIZE=2>Then I logged out, and logged back in as mrtest.</FONT>
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<P><FONT SIZE=2>Sure enough, I'm looking at the SelfService interface (I assume that's what this is, anyway).</FONT>
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<P><FONT SIZE=2>But clicking all the links just leaves me on the same page. Even "logout" doesn't work. I'll have to close my browser session and restart so I can login as myself again.</FONT></P>
<P><FONT SIZE=2>Do I have something misconfigured somewhere? In case it matters, mrtest does not have any open tickets, so nothing is showing up in his limited screen.</FONT></P>
<P><FONT SIZE=2>> -----Original Message-----</FONT>
<BR><FONT SIZE=2>> From: Sean Hussey [<A HREF="mailto:sean@thirteen.net">mailto:sean@thirteen.net</A>]</FONT>
<BR><FONT SIZE=2>> Sent: Thursday, January 10, 2002 3:22 PM</FONT>
<BR><FONT SIZE=2>> To: rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> Subject: Re: [rt-users] Preventing users from viewing other user info</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> At that point, can they only then view tickets, or can they </FONT>
<BR><FONT SIZE=2>> still comment, </FONT>
<BR><FONT SIZE=2>> reply, etc?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> At 04:14 PM 1/10/2002 -0500, Jesse Vincent wrote:</FONT>
<BR><FONT SIZE=2>> >Make them non-privileged users. This will force them to the </FONT>
<BR><FONT SIZE=2>> "SelfService" UI</FONT>
<BR><FONT SIZE=2>> >which will only let them see their own tickets.</FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> >On Thu, Jan 10, 2002 at 02:34:03PM -0500, Sean Hussey wrote:</FONT>
<BR><FONT SIZE=2>> > > Hi everyone,</FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> > > I'd like to use this system for my clients to login to </FONT>
<BR><FONT SIZE=2>> and check out the</FONT>
<BR><FONT SIZE=2>> > > status of certain projects, but I don't want them to be </FONT>
<BR><FONT SIZE=2>> able to click the</FONT>
<BR><FONT SIZE=2>> > > Configuration link and get information on my other </FONT>
<BR><FONT SIZE=2>> clients through the</FONT>
<BR><FONT SIZE=2>> > > Users menu. Is there a way to disable that access?</FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> > > Thank you!</FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> > > Sean</FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> > > _______________________________________________</FONT>
<BR><FONT SIZE=2>> > > rt-users mailing list</FONT>
<BR><FONT SIZE=2>> > > rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> > > <A HREF="http://lists.fsck.com/mailman/listinfo/rt-users" TARGET="_blank">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
<BR><FONT SIZE=2>> > ></FONT>
<BR><FONT SIZE=2>> ></FONT>
<BR><FONT SIZE=2>> >--</FONT>
<BR><FONT SIZE=2>> ><A HREF="http://www.bestpractical.com/products/rt" TARGET="_blank">http://www.bestpractical.com/products/rt</A> -- Trouble Ticketing. Free.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> _______________________________________________</FONT>
<BR><FONT SIZE=2>> rt-users mailing list</FONT>
<BR><FONT SIZE=2>> rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>> <A HREF="http://lists.fsck.com/mailman/listinfo/rt-users" TARGET="_blank">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
<BR><FONT SIZE=2>> </FONT>
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