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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><!-- Converted from text/rtf format -->PLEASE
IGNORE THIS MESSAGE!!!! Problem resolved thanks again everyone……<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Christen R. Pacheco <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 05, 2002
7:30 PM<br>
<b><span style='font-weight:bold'>To:</span></b> rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] novice having
trouble with mail...</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>I am having an issue with
configure the Email Gateway I am using a default install of redhat 7.2 with
sendmail. I have followed the instructions very carefully and these are the
lines I have added to my /etc/aliases file:</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font><font
size=1 face="Courier New"><span style='font-size:7.5pt;font-family:"Courier New"'>help:|
/opt/rt2/bin/rt-mailgate --queue general --action correspond<br>
help-comment: |
/opt/rt2/bin/rt-mailgate --queue general --action comment</span></font> <br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>noc: |
/opt/rt2/bin/rt-mailgate --queue network --action correspond<br>
noc-comment: |
/opt/rt2/bin/rt-mailgate --queue network --action comment</span></font> <br>
<font size=1 face="Courier New"><span style='font-size:7.5pt;font-family:"Courier New"'>I
then rebuild aliases of course but when i send an email from and external
address ie christen_0125@hotmail.com<br>
I receive this back: from the server on my client...</span></font> <br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>The original message was
received at Tue, 5 Feb 2002 18:00:51 -0500 from f128.law11.hotmail.com
[64.4.17.128]</span></font> <br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'> ----- The
following addresses had permanent fatal errors -----</span></font> <br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>| /opt/rt2/bin/rt-mailgate
--queue general<br>
(reason: service unavailable)<br>
(expanded from: <help@rt.spidergate.net>)</span></font>
<br>
<font size=1 face="Courier New"><span style='font-size:7.5pt;font-family:"Courier New"'>
----- Transcript of session follows -----</span></font>
<br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>smrsh:
rt-mailgate.--queue.general not available for sendmail programs<br>
554 5.0.0 Service unavailable</span></font>
<br>
<font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Reporting-MTA: dns;
rt.spidergate.net<br>
Received-From-MTA: DNS;
f128.law11.hotmail.com<br>
Arrival-Date: Tue, 5 Feb 2002
18:00:51 -0500<br>
<br>
Final-Recipient: RFC822;
help@rt.spidergate.net<br>
X-Actual-Recipient: X-Unix;
|/opt/rt2/bin/rt-mailgate.--queue.general<br>
Action: failed<br>
Status: 5.5.0<br>
Diagnostic-Code: X-Unix; 69<br>
Last-Attempt-Date: Tue, 5 Feb 2002
18:00:52 -0500 </span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Here is my tail
/var/log/maillog</span></font> <o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:54:02 rt
sendmail[2250]: g15Nrs802250: from=root, size=13, class=0, nrcpts=1,
msgid=<200202052353.g15Nrs802250@rt.spidergate.net>, relay=root@localhost</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:54:02 rt
smrsh: uid 8: attempt to use rt-mailgate.--queue.general</span></font> <o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:54:02 rt
sendmail[2250]: g15Nrs802250: to=| /opt/rt2/bin/rt-mailgate --queue general,
ctladdr=help@rt.spidergate.net (8/0), delay=00:00:08, xdelay=00:00:00,
mailer=prog, pri=30013, dsn=5.0.0, stat=Service unavailable</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:59:35 rt
sendmail[2314]: g15NxNf02314: from=root, size=10, class=0, nrcpts=1,
msgid=<200202052359.g15NxNf02314@rt.spidergate.net>, relay=root@localhost</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:59:35 rt
smrsh: uid 8: attempt to use rt-mailgate.--queue.general.--action.correspond</span></font>
<o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 18:59:35 rt
sendmail[2314]: g15NxNf02314: to=|/opt/rt2/bin/rt-mailgate --queue general
--action correspond, ctladdr=help@rt.spidergate.net (8/0), delay=00:00:12,
xdelay=00:00:00, mailer=prog, pri=30010, dsn=5.0.0, stat=Service unavailable</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 19:00:29 rt
sendmail[2365]: g1600OQ02365: from=root, size=5, class=0, nrcpts=1,
msgid=<200202060000.g1600OQ02365@rt.spidergate.net>, relay=root@localhost</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 19:00:29 rt
smrsh: uid 8: attempt to use rt-mailgate.--queue.general.--action.correspond</span></font>
<o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Feb 5 19:00:29 rt
sendmail[2365]: g1600OQ02365: to=|/opt/rt2/bin/rt-mailgate --queue general
--action correspond, ctladdr=help@rt.spidergate.net (8/0), delay=00:00:05, xdelay=00:00:00,
mailer=prog, pri=30005, dsn=5.0.0, stat=Service unavailable</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Any help would be greatly
appreciated I have been searching deja with no luck... Thanks</span></font> <o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face="Courier New"><span
style='font-size:7.5pt;font-family:"Courier New"'>Christen</span></font> <o:p></o:p></p>
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