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<DIV><FONT face=Arial size=2>Did you add the rt_user to the rt2
database (eg, with mysql_setpermissions (in the mysql RPM - I used
3.23.41-1))?</FONT></DIV>
<DIV><FONT face=Arial size=2>I couldn't get through the RT2 install without
adding the RT user halfway through, because install tries to connect as rt_user
after creating the DB.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Jeff</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=peter.bonifacio@logicaltech.com.au
href="mailto:peter.bonifacio@logicaltech.com.au">Peter Bonifacio</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=rt-users@lists.fsck.com
href="mailto:rt-users@lists.fsck.com">rt-users@lists.fsck.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, February 19, 2002 7:29
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [rt-users] No RT user
found.</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=577372403-20022002>G'Day</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=577372403-20022002>I have installed
RT 2.0.11 on a Red Hat 7.2 box.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=577372403-20022002>I have setup
variables for MySql for user=rt_user and password=rt_pass.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=577372403-20022002>However when I try
to add users to the RT system either with:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2>./rtadmin --user=rt_user
--password='rt_pass'</FONT></DIV>
<DIV><SPAN class=577372403-20022002></SPAN><FONT face=Arial size=2>o<SPAN
class=577372403-20022002>r </SPAN></FONT></DIV>
<DIV><SPAN class=577372403-20022002></SPAN><FONT face=Arial size=2>./rtadmin
--user=<SPAN class=577372403-20022002>root </SPAN>--password=<SPAN
class=577372403-20022002>xyz</SPAN></FONT></DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial size=2>I get the
following error:</FONT></SPAN></DIV>
<DIV><BR><FONT face=Arial size=2>No RT user found. Please consult your RT
administrator.</FONT></DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial size=2>So how do I add a
user? Or what have I messed up?</FONT></SPAN></DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial size=2>I've looked at the
lists, faq and docos and cant find anything to help</FONT></SPAN></DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial
size=2>Regards</FONT></SPAN></DIV>
<DIV><SPAN class=577372403-20022002><FONT face=Arial size=2>Peter
Bonifacio</FONT></SPAN></DIV><FONT face="Courier New"><A
href="https://intranet.logicaltech.com.au/Livelink/livelink.exe?func=ll&objId=450521&objAction=view"></A></FONT>
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