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<TITLE>RE: [rt-users] stats</TITLE>
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<P><FONT SIZE=2>sorry about that.. found it right after i posted.. configuring Apache::GD::Graph right now :)</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Greg Smythe [<A HREF="mailto:gregs@Intellstat.com">mailto:gregs@Intellstat.com</A>]</FONT>
<BR><FONT SIZE=2>Sent: Tuesday, March 19, 2002 12:00 PM</FONT>
<BR><FONT SIZE=2>To: 'rt-users@lists.fsck.com'</FONT>
<BR><FONT SIZE=2>Subject: RE: [rt-users] stats</FONT>
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<P><FONT SIZE=2>get it here: </FONT>
<BR><FONT SIZE=2><A HREF="http://users.ox.ac.uk/~simon/stats.tar.gz" TARGET="_blank">http://users.ox.ac.uk/~simon/stats.tar.gz</A></FONT>
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<P><FONT SIZE=2><there was a thread about this yesterday, does no one search the archives</FONT>
<BR><FONT SIZE=2>before posting now??></FONT>
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<P><FONT SIZE=2>-=-=-=-=-=-=-=-=-=-=-=-=-=- </FONT>
<BR><FONT SIZE=2>Greg Smythe </FONT>
<BR><FONT SIZE=2>SysAdmin </FONT>
<BR><FONT SIZE=2>Intellstat Communications </FONT>
<BR><FONT SIZE=2>WA State Resident </FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Jeff Mottishaw [<A HREF="mailto:jmottishaw@voyus.com">mailto:jmottishaw@voyus.com</A>] </FONT>
<BR><FONT SIZE=2>Sent: Tuesday, March 19, 2002 11:24 AM</FONT>
<BR><FONT SIZE=2>To: 'rt-users@lists.fsck.com'</FONT>
<BR><FONT SIZE=2>Subject: [rt-users] stats</FONT>
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<P><FONT SIZE=2>I just upgraded from RT to RT2 and am wondering if there are any stats</FONT>
<BR><FONT SIZE=2>programs out there.. I used to use a script called rtstats but I can't find</FONT>
<BR><FONT SIZE=2>anything for RT2.. I am looking for things like average time to resolve a</FONT>
<BR><FONT SIZE=2>ticket, tickets resolved per week, tickets opened per week, open tickets,</FONT>
<BR><FONT SIZE=2>etc.. all on pretty png graphs.. that I can print out and show to executive</FONT>
<BR><FONT SIZE=2>types..</FONT>
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<P><FONT SIZE=2>I'm hoping these tools are out there, I just don't know where to look?</FONT>
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<P><FONT SIZE=2>_______________________________________________</FONT>
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<BR><FONT SIZE=2><A HREF="http://lists.fsck.com/mailman/listinfo/rt-users" TARGET="_blank">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
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