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<DIV><FONT face=Arial size=2>Hi Rt users,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'm new to rt having just installed it
yesterday. I am having problems adding tickets. When I fill out the
form and press "create" button I get a mason error: </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>
<TABLE cellSpacing=0 cellPadding=1 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><B>component stack:
</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>/Ticket/Display.html
[standard]<BR>/autohandler [standard]<BR></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><B>code stack:
</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>
<TABLE cellSpacing=0 cellPadding=0
border=0>/usr/local/rt2/bin/webmux.pl:100<BR>/usr/local/rt2/lib/RT/Interface/Web.pm:369<BR>/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:50<BR>/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:69<BR>
<TBODY></TBODY></TABLE></FONT></TD></TR></TBODY></TABLE></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial><PRE><FONT size=2>error while executing /Ticket/Display.html [standard]:
Can't call cgi_object method unless CGI.pm was used to handle incoming arguments.
HTML::Mason::Interp::__ANON__('Can\'t call cgi_object method unless CGI.pm was used to handle i...') called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 55
HTML::Mason::Request::ApacheHandler::cgi_object('HTML::Mason::Request::ApacheHandler=HASH(0x9083190)') called at /usr/local/rt2/bin/webmux.pl line 100
HTML::Mason::Commands::CGIObject() called at /usr/local/rt2/lib/RT/Interface/Web.pm line 369
HTML::Mason::Commands::MakeMIMEEntity('Subject', '', 'From', undef, 'Cc', '', 'Body', 'dsfdfasdf', ...) called at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html line 50
HTML::Mason::Commands::__ANON__('Due', '', 'Status', 'new', 'new-RefersTo', '', 'MemberOf-new', '', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9095d3c)', 'Due', '', 'Status', 'new', 'new-RefersTo', '', 'MemberOf-new', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 653
eval {...} called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9083190)', 'HTML::Mason::Component::FileBased=HASH(0x9095d3c)', 'Due', '', 'Status', 'new', 'new-RefersTo', '', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 316
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x9083190)') called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line 69
HTML::Mason::Commands::__ANON__('Due', '', 'Status', 'new', 'new-RefersTo', '', 'MemberOf-new', '', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9094cbc)', 'Due', '', 'Status', 'new', 'new-RefersTo', '', 'MemberOf-new', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 653
eval {...} called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9083190)', 'HASH(0x9081560)', 'HTML::Mason::Component::FileBased=HASH(0x9094cbc)', 'Due', '', 'Status', 'new', 'new-RefersTo', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 159
eval {...} called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 159
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9083190)', '/Ticket/Display.html', 'Due', '', 'Status', 'new', 'new-RefersTo', '', ...) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HASH(0x889e56c)', 'Apache=SCALAR(0x90a278c)', 'HTML::Mason::Request::ApacheHandler=HASH(0x9083190)', undef) called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 560
eval {...} called at /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x889e56c)', 'Apache=SCALAR(0x90a278c)') called at /usr/local/rt2/bin/webmux.pl line 172
RT::Mason::handler('Apache=SCALAR(0x90a278c)') called at /dev/null line 0
eval {...} called at /dev/null line 0</FONT></PRE><PRE><FONT size=2>It seems that I have problems on pages with forms but not pages with links. I tried replacing:</FONT></PRE><PRE><FONT size=2><FONT color=#ff0000>use HTML::Mason::ApacheHandler (args_method => 'CGI');</FONT> </FONT></PRE><PRE><FONT size=2>with<BR><FONT color=#008000>use HTML::Mason::ApacheHandler (args_method=>'mod_perl')</FONT></FONT></PRE><PRE><FONT size=2>in webmux.pl but that didn't help. </FONT></PRE><PRE><FONT size=2></FONT> </PRE><PRE><FONT size=2>I am using rt2-0-13. Thanks in advance for any help.</FONT></PRE><PRE><FONT size=2></FONT> </PRE><PRE><FONT size=2>Dennis Cumro</FONT></PRE><PRE><FONT size=2>
</FONT></PRE></FONT></DIV>
<DIV><FONT face=Arial
size=2>____________________________________________<BR>Summit Communication
Design<BR>6065 S. Quebec St. Suite 202<BR>Englewood, CO 80111<BR>Phone:
303-290-1898<BR>FAX: 303-265-9379<BR><A
href="http://www.SummitDesign.net">http://www.SummitDesign.net</A></FONT></DIV>
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