<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2655.61">
<TITLE>RE: [rt-users] Anyone modify StockAnswers for use in the SelfService page?</TITLE>
</HEAD>
<BODY>
<P><FONT SIZE=2>I would also like to see something with stock requests and/or required information fields... I havent been playing with RT long, but this would be handy for me. Is this built in, or has anyone done any work on this?</FONT></P>
<P><FONT SIZE=2>-- Kevin</FONT>
</P>
<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: rt-users-admin@lists.fsck.com</FONT>
<BR><FONT SIZE=2>[<A HREF="mailto:rt-users-admin@lists.fsck.com">mailto:rt-users-admin@lists.fsck.com</A>]On Behalf Of Aaron T Porter</FONT>
<BR><FONT SIZE=2>Sent: Monday, April 29, 2002 5:04 PM</FONT>
<BR><FONT SIZE=2>To: Michael K Brown</FONT>
<BR><FONT SIZE=2>Cc: rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] Anyone modify StockAnswers for use in the</FONT>
<BR><FONT SIZE=2>SelfService page?</FONT>
</P>
<BR>
<P><FONT SIZE=2>On Mon, Apr 29, 2002 at 04:49:15PM -0400, Michael K Brown wrote:</FONT>
<BR><FONT SIZE=2> </FONT>
<BR><FONT SIZE=2>> I'm trying to modify the Stock Answers contrib to make a "Stock Requests"; a</FONT>
<BR><FONT SIZE=2>> way for users creating tickets to enter pre-formatted text. I'm not having</FONT>
<BR><FONT SIZE=2>> much luck so far... I can't seem to get it working. I'm just wondering if</FONT>
<BR><FONT SIZE=2>> anyone else has done this yet? Am I breaking new ground that makes the</FONT>
<BR><FONT SIZE=2>> hairpulling worth while? ;-)</FONT>
</P>
<P> <FONT SIZE=2>Michael, could you tell us specifically which URL you're trying to</FONT>
<BR><FONT SIZE=2>insert the questions into? From there it should be quite simple to insert</FONT>
<BR><FONT SIZE=2>the text.</FONT>
</P>
<P><FONT SIZE=2>_______________________________________________</FONT>
<BR><FONT SIZE=2>rt-users mailing list</FONT>
<BR><FONT SIZE=2>rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2><A HREF="http://lists.fsck.com/mailman/listinfo/rt-users" TARGET="_blank">http://lists.fsck.com/mailman/listinfo/rt-users</A></FONT>
</P>
<P><FONT SIZE=2>Have you read the FAQ? The RT FAQ Manager lives at <A HREF="http://fsck.com/rtfm" TARGET="_blank">http://fsck.com/rtfm</A></FONT>
</P>
</BODY>
</HTML>