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Hello!<br>
I'm starting to try RT.<br>
So, when I try to respond to a ticket I'm getting an error wich I don't know
how to solve:-(<br>
It's the following:<br>
<br>
<table border="0" cellspacing="0" cellpadding="1">
<tbody>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error in file:
</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">/usr/lib/perl5/site_perl/5.6.1/MIME/Entity.pm</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">
<table border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>line 1913:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">Can't locate object
method "new" via package "IO::Scalar" (perhaps you forgot to load "IO::Scalar"?)</font></td>
</tr>
</tbody>
</table>
</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context: </b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">
<table border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>
<td align="left" valign="top"><br>
</td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1909:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">=cut</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1910:</b> </font></td>
<td align="left" valign="top"><br>
</td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1911:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">sub stringify_body
{</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1912:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"> my $str = '';</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1913:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><font
color="red"> shift->print_body(new IO::Scalar \$str);</font></font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1914:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"> $str; </font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1915:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">}</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1916:</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">sub body_as_string
{ shift->stringify_body }</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>1917:</b> </font></td>
<td align="left" valign="top"><br>
</td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>
<td align="left" valign="top"><br>
</td>
</tr>
</tbody>
</table>
</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>component stack:
</b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">/Ticket/Display.html
[standard]<br>
/autohandler [standard]<br>
</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>code stack: </b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">/usr/lib/perl5/site_perl/5.6.1/MIME/Entity.pm:1916<br>
/opt/rt2/lib/RT/Interface/Web.pm:278<br>
/opt/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:126<br>
/opt/rt2/WebRT/data/obj/STANDARD/autohandler:69<br>
<table border="0" cellpadding="0" cellspacing="0">
</table>
<br>
</font></td>
</tr>
<tr>
<td nowrap="" align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>misc info: </b> </font></td>
<td align="left" valign="top"><font
face="Verdana, Arial, Helvetica, sans-serif" size="-2">error while executing
/Ticket/Display.html [standard]:</font></td>
</tr>
</tbody>
</table>
<br>
Can you help me, please?<br>
Thanks in advance,<br>
Mariana Lopes<br>
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