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<DIV><SPAN class=056482304-04072002><FONT face=Verdana size=2>Im getting dup
notifications when a user reply to a ticket, the reply gets added to the ticket
but for some reason that reply is also been sent via mail to the ticket owner..
why is this? and how can I disable it?</FONT></SPAN></DIV>
<DIV><SPAN class=056482304-04072002><FONT face=Verdana
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=056482304-04072002><FONT face=Verdana size=2>Her eis hte list
of scrips I have:</FONT></SPAN></DIV>
<DIV><SPAN class=056482304-04072002><FONT face=Verdana
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=056482304-04072002>OnCreate AutoreplyToRequestors with template
Autoreply <BR>OnCreate NotifyAdminCcs with template Transaction <BR>OnCorrespond
NotifyAllWatchers with template Correspondence <BR>OnComment
NotifyAdminCcsAsComment with template AdminComment <BR>OnComment
NotifyOtherRecipientsAsComment with template Correspondence <BR>OnCorrespond
NotifyOtherRecipients with template Correspondence <BR>OnResolve
NotifyRequestorsAndCcs with template Resolved <BR></SPAN></DIV>
<DIV><SPAN class=056482304-04072002><FONT face=Verdana size=2>Whats the diff.
between <FONT face="Times New Roman" size=3>NotifyAdminCcs and
NotifyAdminCcsAsComment ?</FONT></FONT></SPAN></DIV>
<DIV><SPAN class=056482304-04072002></SPAN> </DIV>
<DIV><SPAN class=056482304-04072002><FONT face=Verdana
size=2>Thx!</FONT></DIV></SPAN>
<DIV> </DIV>
<DIV align=left><FONT size=2><STRONG><FONT face=Verdana><FONT
color=#448593><FONT
size=1><EM>__________________________________________________________________<BR></EM></FONT><FONT
size=-1><B>Anton Krall</B></FONT></FONT></FONT></STRONG></FONT></DIV>
<DIV align=left><STRONG><FONT face=Verdana color=#808080 size=2>Intruder
Consulting</FONT></STRONG></DIV>
<DIV align=left><STRONG><FONT face=Verdana color=#808080
size=2></FONT></STRONG> </DIV>
<DIV align=left><FONT face=Tahoma><FONT color=#000080><STRONG><FONT
size=1>email: </FONT></STRONG><FONT size=2><STRONG><FONT size=1><A
href="mailto:akrall@intruder.com.mx">akrall@intruder.com.mx</A></FONT></STRONG></FONT></FONT></FONT></DIV>
<DIV align=left><STRONG><FONT face=Tahoma color=#000080 size=1>Celular:
044-555-105-5160</FONT></STRONG><FONT size=2><FONT
color=#000080><BR></FONT><FONT face=Verdana><FONT size=1><STRONG><FONT
face=Tahoma
color=#000080>ICQ#: 4979450</FONT><BR></STRONG></DIV></FONT></FONT></FONT>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV></BODY></HTML>
<BR>
<P><FONT SIZE=2>---<BR>
Outgoing mail is certified Virus Free.<BR>
Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
Version: 6.0.372 / Virus Database: 207 - Release Date: 20/06/2002<BR>
</FONT> </P>