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<P>Hi all,</P>
<P>I am new to RT. I am trying to install RT2 on Redhat 7.2 platform. I did everyting as directed in the installation document. Installed all required perl modules and run ' make testdeps'. Upto his stage eveything went fine.</P>
<P>Upon installation of "rt", I am getting the following error message. </P>
<P>Any help guidence in this respect will be highly appreciated.</P>
<P>Best Regards</P>
<P>azeez</P>
<P>Screen dump of RT installation and Error Message : </P>
<P># make install<BR>mkdir -p <A href="file://opt/rt2/bin">file://opt/rt2/bin</A><BR>mkdir -p <A href="file://opt/rt2/WebRT/data">file://opt/rt2/WebRT/data</A><BR>mkdir -p <A href="file://opt/rt2/WebRT/sessiondata">file://opt/rt2/WebRT/sessiondata</A><BR>mkdir -p <A href="file://opt/rt2/etc">file://opt/rt2/etc</A><BR>mkdir -p <A href="file://opt/rt2/lib">file://opt/rt2/lib</A><BR>mkdir -p <A href="file://opt/rt2/WebRT/html">file://opt/rt2/WebRT/html</A><BR>mkdir -p <A href="file://opt/rt2/local/WebRT/html">file://opt/rt2/local/WebRT/html</A><BR>/usr/bin/perl tools/initdb 'mysql' '/usr' 'localhost' '' 'root' 'rt2' create<BR>Now creating a database for RT.<BR>Enter the mysql password for root: <BR>Creating mysql database rt2.<BR>cp etc/acl.mysql '//opt/rt2/etc/acl.mysql'<BR>/usr/bin/perl -p -i -e " s'!!DB_TYPE!!'"mysql"'g;\<BR> s'!!DB_HOST!!'"localhost"'g;\<BR> s'!!DB_RT_PASS!!'"rt_pass"'g;\<BR> s'!!DB_RT_HOST!!'"localhost"'g;\<BR> s'!!DB_RT_USER!!'"rt"'g;\<BR> s'!!DB_DATABASE!!'"rt2"'g;" <A href="file://opt/rt2/etc/acl.mysql">file://opt/rt2/etc/acl.mysql</A><BR>bin/initacls.mysql '/usr' 'localhost' '' 'root' '"abcdef824" ' 'rt2' '//opt/rt2/etc/acl.mysql' <BR>Enter the mysql administrator's database password to create a new user for RT<BR>ERROR 1045: Access denied for user: 'root@localhost' (Using password: YES)<BR>Enter the mysql administrator's database password to nondestructively reload the database<BR>/usr/bin/mysqladmin: connect to server at 'localhost' failed<BR>error: 'Access denied for user: 'root@localhost' (Using password: YES)'<BR>make: *** [acls] Error 1<BR># <BR><BR></P></DIV></div><br clear=all><hr>MSN Photos is the easiest way to share and print your photos: <a href='http://g.msn.com/1HM1ENUS/c156??PI=44364'>Click Here</a><br></html>