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Hi,<br>
<br>
Is the sendmail using the smrsh shell to run the rt-mailgate (i.e. you make
a softlink of /opt/rt2/bin/rt-mailgate into /etc/smrsh dir)? If yes, the
error is caused by smrsh won't run a setsuid program.<br>
<br>
I did encounter this issue before. What I did to overcome the problem is
to remove the setuid from the rt-mailgate and put the sendmail user in the
rt group so the rt-mailgate will be able to write into rt files.<br>
<br>
So the steps are:<br>
<br>
1. Remove the setuid from rt-mailgate:<br>
# chmod 755 /opt/rt2/bin/rt-mailgate<br>
<br>
2. Add the sendmail user into rt group (in my case is "mail" and "rt")<br>
# cat /etc/group | grep rt<br>
rt:x:4001:mail <br>
<br>
Hope this help.<br>
<br>
List, any eassier solutions????<br>
<br>
<br>
Regards,<br>
<br>
Daniel<br>
<br>
<br>
Denis Croombs wrote:<br>
<blockquote type="cite"
cite="mid00ef01c27374$f1c252c0$ae19bd3e@denisy2k.imsltd.com">
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<div><font face="Arial" size="2">I am running RT 2.0.15 with RedHat 7.3,
with Mysql & Sendmail, but am getting the following error when I try
and send a email to the queue, every thing else works OK (so far)</font></div>
<div><font face="Arial" size="2"><br>
----- The following addresses had permanent fatal errors -----<br>
"|/opt/rt2/bin/rt-mailgate --queue bugs --action correspond"<br>
(reason: 2)<br>
(expanded from: <a class="moz-txt-link-abbreviated" href="mailto:bugs@support.imsltd.com">bugs@support.imsltd.com</a>)<br>
<br>
----- Transcript of session follows -----<br>
Can't do setuid<br>
554 5.3.0 unknown mailer error 2</font></div>
<div> </div>
<div><font face="Arial" size="2">Any clues</font></div>
<div> </div>
<div><font face="Arial" size="2">Thanks Denis Croombs</font></div>
<div> </div>
<div><font face="Arial" size="2"><br>
---<br>
Outgoing mail is certified Virus Free.<br>
Checked by AVG anti-virus system (<a href="http://www.grisoft.com">http://www.grisoft.com</a>).<br>
Version: 6.0.384 / Virus Database: 216 - Release Date: 21/08/2002<br>
</font></div>
</blockquote>
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