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<TITLE>RE: Fatal Error on RT2 installation</TITLE>
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<P><FONT SIZE=2 FACE="Arial">Hi Guys,</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">I am a perl beginner and have been trying to get RT2 installed on a Solaris 8 machine, running Apache 1.3.27, mod_ssl and mod_perl. My make testdeps reports no errors. When I run make install I get the following error:</FONT></P>
<P><FONT SIZE=2 FACE="Arial">>Can't write to '/usr/local/rt2/tmp/rt.log0': No such file or directory at /usr/local/lib/perl5/site_perl/5.8.0/Log/Dispatch/File.pm line 72.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">>*** Error code 2</FONT>
<BR><FONT SIZE=2 FACE="Arial">>make: Fatal error: Command failed for target `insert'</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">On my machine,perl5 is located in /usr/local/lib/. I notice that I do not have Dispatch.pm (File.pm). What do I need to reinstall and where?</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Any help will be greatly appreciated!!</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">Here is my "make install"</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/bin</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/WebRT/data</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/WebRT/sessiondata</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/etc</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial">mkdir -p //usr/local/rt2/local/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl tools/initdb 'mysql' '/usr/local/mysql' 'localhost' '' 'root' 'rt2' create</FONT>
<BR><FONT SIZE=2 FACE="Arial">Now creating a database for RT.</FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter the mysql password for root: </FONT>
<BR><FONT SIZE=2 FACE="Arial">Creating mysql database rt2.</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp etc/acl.mysql '//usr/local/rt2/etc/acl.mysql'</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl -p -i -e " s'!!DB_TYPE!!'"mysql"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!DB_HOST!!'"localhost"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!DB_RT_PASS!!'"rt_pass"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!DB_RT_HOST!!'"localhost"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!DB_RT_USER!!'"rt_user"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!DB_DATABASE!!'"rt2"'g;" //usr/local/rt2/etc/acl.mysql</FONT>
<BR><FONT SIZE=2 FACE="Arial">bin/initacls.mysql '/usr/local/mysql' 'localhost' '' 'root' '' 'rt2' '//usr/local/rt2/etc/acl.mysql' </FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter the mysql administrator's database password to create a new user for RT</FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter password: </FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter the mysql administrator's database password to nondestructively reload the database</FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter password: </FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl tools/initdb 'mysql' '/usr/local/mysql' 'localhost' '' 'rt_user' 'rt2' insert</FONT>
<BR><FONT SIZE=2 FACE="Arial">Now populating database schema.</FONT>
<BR><FONT SIZE=2 FACE="Arial">Enter the mysql password for rt_user: </FONT>
<BR><FONT SIZE=2 FACE="Arial">Creating database schema.</FONT>
<BR><FONT SIZE=2 FACE="Arial">schema sucessfully inserted</FONT>
<BR><FONT SIZE=2 FACE="Arial">[ -f //usr/local/rt2/etc/config.pm ] && \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> mv //usr/local/rt2/etc/config.pm //usr/local/rt2/etc/config.pm.old && \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> chmod 000 //usr/local/rt2/etc/config.pm.old</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -rp ./etc/config.pm //usr/local/rt2/etc/config.pm</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl -p -i -e "\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_TYPE!!'"mysql"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_HOST!!'"localhost"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_PORT!!'""'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_RT_PASS!!'"rt_pass"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_RT_USER!!'"rt_user"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!DB_DATABASE!!'"rt2"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!MASON_HTML_PATH!!'"/usr/local/rt2/WebRT/html"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!MASON_LOCAL_HTML_PATH!!'"/usr/local/rt2/local/WebRT/html"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!MASON_SESSION_PATH!!'"/usr/local/rt2/WebRT/sessiondata"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!MASON_DATA_PATH!!'"/usr/local/rt2/WebRT/data"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!RT_LOG_PATH!!'"/usr/local/rt2/tmp"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">s'!!RT_VERSION!!'"2.0.14"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial">" //usr/local/rt2/etc/config.pm</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -rp ./tools/insertdata \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/etc</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl -p -i -e " s'!!RT_ETC_PATH!!'/usr/local/rt2/etc'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!RT_LIB_PATH!!'/usr/local/rt2/lib'g;"\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/etc/insertdata</FONT>
<BR><FONT SIZE=2 FACE="Arial">[ -d //usr/local/rt2/lib ] || mkdir //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R root //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R bin //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod -R 0755 //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">( cd ./lib; \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> /usr/local/bin/perl Makefile.PL INSTALLSITELIB=//usr/local/rt2/lib \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> INSTALLMAN1DIR=//usr/local/rt2/man/man1 \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> INSTALLMAN3DIR=//usr/local/rt2/man/man3 \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> && make \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> && make test \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> && /usr/local/bin/perl -p -i -e " s'!!RT_VERSION!!'2.0.14'g;" blib/lib/RT.pm ;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> make install \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> INSTALLSITEMAN1DIR=//usr/local/rt2/man/man1 \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> INSTALLSITEMAN3DIR=//usr/local/rt2/man/man3 \</FONT>
<BR><FONT SIZE=2 FACE="Arial">)</FONT>
<BR><FONT SIZE=2 FACE="Arial">Writing Makefile for RT</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::GroupMember.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Attachments.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ScripCondition.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Interface::Email.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Action::SendEmail.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ScripActions.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ScripAction.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Templates.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ScripConditions.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Action::Generic.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Groups.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Handle.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Interface::CLI.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Group.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Users.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Ticket.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ACE.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::CurrentUser.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Watchers.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Tickets.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Transaction.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Action::SendPasswordEmail.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Date.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Transactions.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Links.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Scrips.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ObjectKeyword.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Template.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::User.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Condition::Generic.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::KeywordSelect.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Queues.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Scrip.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Attachment.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::EasySearch.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ObjectKeywords.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::ACL.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::GroupMembers.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Record.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Queue.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Watcher.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Link.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Keywords.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT::Keyword.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">Manifying blib/man3/RT.3</FONT>
<BR><FONT SIZE=2 FACE="Arial">PERL_DL_NONLAZY=1 /usr/local/bin/perl "-Iblib/lib" "-Iblib/arch" test.pl</FONT>
<BR><FONT SIZE=2 FACE="Arial">1..1</FONT>
<BR><FONT SIZE=2 FACE="Arial">ok 1</FONT>
<BR><FONT SIZE=2 FACE="Arial">Writing //usr/local/rt2/lib/auto/RT/.packlist</FONT>
<BR><FONT SIZE=2 FACE="Arial">Appending installation info to /usr/local/lib/perl5/5.8.0/sun4-solaris/perllocal.pod</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -rp ./webrt/* //usr/local/rt2/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/webmux.pl //usr/local/rt2/bin/webmux.pl</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/rt-mailgate //usr/local/rt2/bin/rt-mailgate</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/rtadmin //usr/local/rt2/bin/rtadmin</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/rt //usr/local/rt2/bin/rt</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/mason_handler.fcgi //usr/local/rt2/bin/mason_handler.fcgi</FONT>
<BR><FONT SIZE=2 FACE="Arial">cp -p ./bin/mason_handler.scgi //usr/local/rt2/bin/mason_handler.scgi</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl -p -i -e "s'!!RT_PATH!!'"/usr/local/rt2"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!PERL!!'"/usr/local/bin/perl"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!RT_VERSION!!'"2.0.14"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!RT_ETC_PATH!!'"/usr/local/rt2/etc"'g;\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> s'!!RT_LIB_PATH!!'"/usr/local/rt2/lib"'g;"\</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/webmux.pl \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.fcgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.scgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rtadmin \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt-mailgate</FONT>
<BR><FONT SIZE=2 FACE="Arial"># Make the libraries readable</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod -R 0755 //usr/local/rt2</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R root //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R bin //usr/local/rt2/lib</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R root //usr/local/rt2/bin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R rt //usr/local/rt2/bin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0755 //usr/local/rt2/bin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0755 //usr/local/rt2/bin </FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0755 //usr/local/rt2/etc</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0500 //usr/local/rt2/etc/*</FONT>
<BR><FONT SIZE=2 FACE="Arial">#TODO: the config file should probably be able to have its</FONT>
<BR><FONT SIZE=2 FACE="Arial"># owner set seperately from the binaries.</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R root //usr/local/rt2/etc</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R rt //usr/local/rt2/etc</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0550 //usr/local/rt2/etc/config.pm</FONT>
<BR><FONT SIZE=2 FACE="Arial"># Make the interfaces executable and setgid rt</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown root //usr/local/rt2/bin/rt-mailgate \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.fcgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.scgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rtadmin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp rt //usr/local/rt2/bin/rt-mailgate \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.fcgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.scgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rtadmin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0755 //usr/local/rt2/bin/rt-mailgate \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.fcgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.scgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rtadmin</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod g+s //usr/local/rt2/bin/rt-mailgate \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.fcgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/mason_handler.scgi \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rt \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/bin/rtadmin</FONT>
<BR><FONT SIZE=2 FACE="Arial"># Make the web ui readable by all. </FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod -R u+rwX,go-w,go+rX //usr/local/rt2/WebRT/html \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/local/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R root //usr/local/rt2/WebRT/html \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/local/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R bin //usr/local/rt2/WebRT/html \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/local/WebRT/html</FONT>
<BR><FONT SIZE=2 FACE="Arial"># Make the web ui's data dir writable</FONT>
<BR><FONT SIZE=2 FACE="Arial">chmod 0770 //usr/local/rt2/WebRT/data \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/WebRT/sessiondata</FONT>
<BR><FONT SIZE=2 FACE="Arial">chown -R rt //usr/local/rt2/WebRT/data \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/WebRT/sessiondata</FONT>
<BR><FONT SIZE=2 FACE="Arial">chgrp -R rt //usr/local/rt2/WebRT/data \</FONT>
<BR><FONT SIZE=2 FACE="Arial"> //usr/local/rt2/WebRT/sessiondata</FONT>
<BR><FONT SIZE=2 FACE="Arial">Congratulations. RT has been upgraded. You should now check-over</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/rt2/etc/config.pm for any necessary site customization. Additionally,</FONT>
<BR><FONT SIZE=2 FACE="Arial">you should update RT's system database objects by running </FONT>
<BR><FONT SIZE=2 FACE="Arial"> /usr/local/rt2/etc/insertdata <version></FONT>
<BR><FONT SIZE=2 FACE="Arial">where <version> is the version of RT you're upgrading from.</FONT>
<BR><FONT SIZE=2 FACE="Arial">/usr/local/bin/perl -I//usr/local/rt2/etc -I//usr/local/rt2/lib //usr/local/rt2/etc/insertdata</FONT>
<BR><FONT SIZE=2 FACE="Arial">Checking for existing system user...not found. This appears to be a new installationCreating system user...done.</FONT>
<BR><FONT SIZE=2 FACE="Arial">Can't write to '/usr/local/rt2/tmp/rt.log0': No such file or directory at /usr/local/lib/perl5/site_perl/5.8.0/Log/Dispatch/File.pm line 72.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">*** Error code 2</FONT>
<BR><FONT SIZE=2 FACE="Arial">make: Fatal error: Command failed for target `insert'</FONT>
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<P><FONT SIZE=2 FACE="Arial">Thank you</FONT>
<BR><FONT SIZE=2 FACE="Arial">Henry</FONT>
</P>
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