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<TITLE>RE: [rt-users] RE: Fatal Error on RT2 installation</TITLE>
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<P><FONT SIZE=2>Darren,</FONT>
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<P><FONT SIZE=2>According to the archives <A HREF="http://lists.fsck.com/pipermail/rt-users/2001-August/003462.html" TARGET="_blank">http://lists.fsck.com/pipermail/rt-users/2001-August/003462.html</A>, Mason will not work over a symlink. I have /usr/local symlinked to /opt.</FONT></P>
<P><FONT SIZE=2>Is there a way I can get Mason to work over my symlink??????</FONT>
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<P><FONT SIZE=2>Thank you</FONT>
<BR><FONT SIZE=2>Hillary</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: darren chamberlain [<A HREF="mailto:darren@boston.com">mailto:darren@boston.com</A>]</FONT>
<BR><FONT SIZE=2>Sent: Tuesday, November 05, 2002 2:52 PM</FONT>
<BR><FONT SIZE=2>To: rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] RE: Fatal Error on RT2 installation</FONT>
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<P><FONT SIZE=2>* Gororo, Hillary <HGororo@chartercom.com> [2002-11-05 15:38]:</FONT>
<BR><FONT SIZE=2>> Hi Darren,</FONT>
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<P><FONT SIZE=2>Hi!</FONT>
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<P><FONT SIZE=2>> Done all of the above abnd restarted apache. On trying to access the</FONT>
<BR><FONT SIZE=2>> url, I now get an HTTP 404 error(Page cannot be displayed). I am</FONT>
<BR><FONT SIZE=2>> running mod_ssl on this server.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> My apache log (/usr/local/www/logs/error_log) now shows the following:</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> [Tue Nov 5 15:31:11 2002] [warn] [Mason] Cannot resolve file to component:</FONT>
<BR><FONT SIZE=2>> /usr/local/rt/WebRT/html/index.html (is file outside component root?)</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Any ideas?????</FONT>
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<P><FONT SIZE=2>Is your component root /usr/local/rt or /usr/local/rt2? The former</FONT>
<BR><FONT SIZE=2>appears in the error_log snippet, whilst the latter appears in our</FONT>
<BR><FONT SIZE=2>previous discussion of $RT::LogDir (hint hint).</FONT>
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<P><FONT SIZE=2>(darren)</FONT>
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<P><FONT SIZE=2>-- </FONT>
<BR><FONT SIZE=2>I respect faith, but doubt is what gives you an education.</FONT>
<BR><FONT SIZE=2> -- Wilson Mizner</FONT>
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<P><FONT SIZE=2>Have you read the FAQ? The RT FAQ Manager lives at <A HREF="http://fsck.com/rtfm" TARGET="_blank">http://fsck.com/rtfm</A></FONT>
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