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<DIV><FONT face=Arial size=2>Hi all. </FONT></DIV>
<DIV><FONT face=Arial size=2>Newbie alert. Just got RT up and running and
configured - mostly. Looking good so far...</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>However, I can't find information on how/when the
auto-escalation of priority works, although it's referred to in the example
priority section on RTFM.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>How are people using priority in real-world
situations? Are folks using a small (eg 0-5) range, or more detailed (eg 0-99)
range? Is the numerically greater priority the most important? Is that
customisable?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Finding the docs a bit lacking at the moment - but
finding my way around quite quickly. I'll gladly contribute - once I know what
I'm talking about :-)</FONT></DIV>
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