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<TITLE>RT_SiteConfig.pm has nothing</TITLE>
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<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=625311421-26032003>Tony,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=625311421-26032003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=625311421-26032003>It
actually says in the manual to first copy RT_Config to RT_SIteConfig and THEN
start doing the changes.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=625311421-26032003>The
fact that it doesn't say it in the Congratulations part is probably confusing,
agreed.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=625311421-26032003>Also,
why RT_SiteConfig wouldn't start as a copy of RT_Config (thus doing nothing too,
if you don't change anything), eludes me.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=625311421-26032003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=625311421-26032003>/Shmulik.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=625311421-26032003></SPAN></FONT> </DIV>
<BLOCKQUOTE>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Tony Griffin
[mailto:tgriffin@ocic.k12.ok.us]<BR><B>Sent:</B> Wed, March 26, 2003 9:10
PM<BR><B>To:</B> Request Tracker Listserve<BR><B>Subject:</B> [rt-users]
RT_SiteConfig.pm has nothing<BR><BR></FONT></DIV><FONT face=Verdana>Installing
a fresh copy of RT3 on Mac OS X Server 10.2.3, I get to the point where it
says:<BR><BR>-----<BR></FONT><FONT size=2><FONT
face=Helvetica>Congratulations. RT has been installed. <BR><BR>You must now
configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.<BR><BR>(You will
definitely need to set RT's database password before continuing.<BR> Not
doing so could be very dangerous)<BR><BR>After that, you need to initialize
RT's database by running<BR> 'make
initialize-database'<BR>[Xserve:/usr/local/rt3] root# <BR></FONT></FONT><FONT
face=Verdana>-----<BR><BR>This sounds good so far, right? Well, the
RT_SiteConfig.pm file contains only "1;" and nothing else. I've started over
from scratch and got the same results.<BR></FONT><FONT size=2><FONT
face=Helvetica><BR></FONT></FONT><FONT face=Verdana>Is this indicative of a
bigger problem or could I just take someone else's RT_SiteConfig.pm file and
alter it for my site?<BR><BR>Suggestions anyone?<BR><BR><BR><BR><FONT
size=2>Regards,</FONT><B> <BR>Tony Griffin<BR></B><FONT size=2>Technology
Specialist<BR>Osage County Interlocal Cooperative<BR>School District
57-K001<BR>207 East Main Street, Hominy, Oklahoma 74035<BR></FONT><FONT
size=1>Phone 918 885-2667 x120<BR>Fax 918
885-6742<BR>http://www.ocic.k12.ok.us<BR>Email me directly at
tgriffin@ocic.k12.ok.us <BR>Please send all technical support requests to
support@ocic.k12.ok.us</FONT><BR></BLOCKQUOTE></FONT></BODY></HTML>