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<TITLE>RE: [rt-users] RT 3 in french</TITLE>
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<P><FONT SIZE=2>HI, </FONT>
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<P><FONT SIZE=2>RT3 works perfectly in French and many other non ASCII languages if and only if you use perl 5.8.0. I've done extensive testing on it in a French environment.</FONT></P>
<P><FONT SIZE=2>Accented caracters where not processed correctly in RT2. In fact, they were not processed at all. The result would only depend on the 8bit compliancy of your all processing chain (mailer, MTA, RT, Perl, Apache default settings, browser default settings....). For example, on my system, messages where OK, but subjects got distorted, this was due I think to sendmail.</FONT></P>
<P><FONT SIZE=2>With RT3 and a real "processing" of extented caracter sets, the entire chain knows what it is doing. For example, if you send a message from Czeck Republic with slavic accents, it will render properly on your French system, even though your usual code page does not include those caracters. This is the consequence of using the unicode (utf-8)caracter set, which is a one or two byte set (one byte for the first 128 ASCII, two for the rest) in all internal representations. This set contains almost all alphabetical caracter sets (latin, cyrilic, hebraic...) plus some non alphabetic (ideograms, phonetics) for which I am not at all a specialist (simplified Chinese, korean, japanese....)</FONT></P>
<P><FONT SIZE=2>Blaise</FONT>
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<P><FONT SIZE=2>-----Message d'origine-----</FONT>
<BR><FONT SIZE=2>De : David Chabot [<A HREF="mailto:dchabot@activis.ca">mailto:dchabot@activis.ca</A>]</FONT>
<BR><FONT SIZE=2>Envoyé : vendredi 28 mars 2003 01:52</FONT>
<BR><FONT SIZE=2>À : rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>Objet : [rt-users] RT 3 in french</FONT>
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<P><FONT SIZE=2>Hello,</FONT>
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<P><FONT SIZE=2> I recently installed RT 3.0.0 and the install went fine. However since</FONT>
<BR><FONT SIZE=2>our clients speak french, their messages get distorted (they contain</FONT>
<BR><FONT SIZE=2>accentuated characters) because RT 3.0 does not support well non-english</FONT>
<BR><FONT SIZE=2>language with Perl 5.6.1.</FONT>
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<P><FONT SIZE=2>Before upgrading to Perl 5.8.0 I would like to know if someone has tried it</FONT>
<BR><FONT SIZE=2>and if it has changed anything for non-english support.</FONT>
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<P><FONT SIZE=2>Also, I would like to understand why the accentuated characters where</FONT>
<BR><FONT SIZE=2>processed correctly in RT 2.0.15 and now they are not.</FONT>
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<P><FONT SIZE=2>Thank you</FONT>
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<P> <FONT SIZE=2>David Chabot</FONT>
<BR> <FONT SIZE=2>dchabot@aztus.com</FONT>
<BR> <FONT SIZE=2>www.aztus.com</FONT>
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<P><FONT SIZE=2>Have you read the FAQ? The RT FAQ Manager lives at <A HREF="http://fsck.com/rtfm" TARGET="_blank">http://fsck.com/rtfm</A></FONT>
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