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<DIV><SPAN class=506091618-01042003><FONT face=Arial size=2>Hello, I recently
installed RT 3 and I noticed that the Requestors don't receive replies about a
ticket. They only receive the AutoReply.</FONT></SPAN></DIV>
<DIV><SPAN class=506091618-01042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=506091618-01042003><FONT face=Arial size=2>I have only set
one right for Requestor which is ReplyToTicket. </FONT></SPAN></DIV>
<DIV><SPAN class=506091618-01042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=506091618-01042003><FONT face=Arial size=2>Do I need
other rights ?</FONT></SPAN></DIV>
<DIV>
<P><STRONG><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">David
Chabot</SPAN></STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><BR>Vice-président<BR><A
href="mailto:dchabot@activis.ca">dchabot@activis.ca</A><BR>_________________________<BR><BR><STRONG>Activis
Technologies Inc.</STRONG><BR>Votre spécialiste en stratégie<BR>de communication
Internet<BR><BR><A
href="http://www.activis.ca/">www.activis.ca</A><BR>450.464.6422</SPAN></P>
<P><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">_________________________</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: a"> </SPAN></P></DIV>
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