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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>For some reason mail is not getting sent out when I update
tickets or do any sort of ticket activity. This isn’t just to my
mail address but to all the ones that I put in bcc cc and admincc etc.
Here is what I have in siteconfig</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>#Sendmail Configuration</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Set($MailCommand , 'sendmailpipe');</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Set($SendmailArguments , "-oi -t");</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Set($SendmailPath , "/var/qmail/bin/sendmail");</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m not sure what I’m missing since the logs
show that the mail is being sent</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589@garnetws.com> #7/24 - Scrip 4
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589@garnetws.com> sent To: Cc:
Bcc: exothermic@softhome.net (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721@garnetws.com> #7/24 - Scrip 5
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721@garnetws.com> sent To:
miles.scruggs@garnetws.com Cc: exothermic@digitalphotobox.net Bcc: (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154@garnetws.com> #7/24 - Scrip 6
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154@garnetws.com> No recipients found. Not
sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m a little disconcerned with that fist line in the
log file</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Wed Apr 2 </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>but instincts tell me that isn’t where my mail problem
lies</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My MTA is qmail and has been working great for two
years. Qmail-smtp logs don’t turn up any mail being sent to it from
rt</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any help</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Miles</span></font></p>
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