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<p class=MsoNormal style='margin-left:.5in'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'>I’m kinda
at a loss for what to do. I have posted to the list twice now. Haven’t
heard a peep from anyone. I’m not even sure if my posts are making
it to the lists. Anyway I’ll have another go at, before a try
another system. Are my posts not clear enough? Or is the problem so
simple/hard that no one bothers?</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Miles</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>have a feeling my post
fell between the cracks so I’m going to try again.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Miles</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>For some reason mail is not getting sent
out when I update tickets or do any sort of ticket activity. This
isn’t just to my mail address but to all the ones that I put in bcc cc
and admincc etc. Here is what I have in siteconfig</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>#Sendmail Configuration</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($MailCommand , 'sendmailpipe');</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($SendmailArguments , "-oi
-t");</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($SendmailPath ,
"/var/qmail/bin/sendmail");</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’m not sure what I’m
missing since the logs show that the mail is being sent</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.16.7961090247589@garnetws.com> #7/24 - Scrip
4 (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.16.7961090247589@garnetws.com> sent To:
Cc: Bcc: exothermic@softhome.net
(/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.9.25383705275721@garnetws.com> #7/24 - Scrip
5 (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.9.25383705275721@garnetws.com> sent To:
miles.scruggs@garnetws.com Cc: exothermic@digitalphotobox.net Bcc:
(/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.18.4358909494154@garnetws.com> #7/24 - Scrip
6 (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: <rt-3.0.0-7-24.18.4358909494154@garnetws.com> No recipients
found. Not sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’m a little disconcerned with
that fist line in the log file</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003]
[info]: RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>but instincts tell me that
isn’t where my mail problem lies</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>My MTA is qmail and has been working
great for two years. Qmail-smtp logs don’t turn up any mail being
sent to it from rt</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Any help</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Miles</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
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