<html>
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 10 (filtered)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.emailstyle17
{font-family:Arial;
color:windowtext;}
span.EmailStyle18
{font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>have a feeling my post fell between the
cracks so I’m going to try again.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Miles</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>For some reason mail is not getting
sent out when I update tickets or do any sort of ticket activity. This
isn’t just to my mail address but to all the ones that I put in bcc cc
and admincc etc. Here is what I have in siteconfig</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>#Sendmail Configuration</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($MailCommand , 'sendmailpipe');</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($SendmailArguments , "-oi
-t");</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Set($SendmailPath , "/var/qmail/bin/sendmail");</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’m not sure what I’m
missing since the logs show that the mail is being sent</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589@garnetws.com> #7/24 - Scrip 4 (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:10</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589@garnetws.com> sent To: Cc:
Bcc: exothermic@softhome.net (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721@garnetws.com> #7/24 - Scrip 5
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721@garnetws.com> sent To:
miles.scruggs@garnetws.com Cc: exothermic@digitalphotobox.net Bcc:
(/usr/local/RT/lib/RT/Action/SendEmail.pm:205)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154@garnetws.com> #7/24 - Scrip 6
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:11</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154@garnetws.com> No recipients found. Not
sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I’m a little disconcerned with
that fist line in the log file</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[Wed Apr 2 </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>23:49:09</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2003] [info]:
RT::Scrip=HASH(0x939a1bc): Couldn't prepare Open Tickets
(/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>but instincts tell me that
isn’t where my mail problem lies</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>My MTA is qmail and has been working
great for two years. Qmail-smtp logs don’t turn up any mail being
sent to it from rt</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Any help</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Miles</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
</div>
</body>
</html>