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<DIV><FONT face=Tahoma size=2><SPAN class=881581412-15042003>Is there a simple
way to search for tickets based on content (of body text rather then in the
subject line..)?</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=881581412-15042003>Can I have general
instructions from anyone what to do if I want to implement
this?</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN class=881581412-15042003>basically I would
like to customize the search page and add a line that allows searching for
keywords in the ticket's body.</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=881581412-15042003></SPAN></FONT> </DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=881581412-15042003>Regards,</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma size=2><SPAN
class=881581412-15042003>Ron</SPAN></FONT></DIV></BODY></HTML>