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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=944295206-24042003>Hmmm
further to that the log file indicates the following :</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=944295206-24042003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=944295206-24042003>[Thu
Apr 24 06:30:14 2003] [debug]: Converting 'us-ascii' to 'utf-8'
(/opt/rt3/lib/RT/I18N.pm:278)<BR>[Thu Apr 24 06:30:15 2003] [debug]: Max size is
10000000<BR> (/opt/rt3/lib/RT/Attachment_Overlay.pm:184)<BR>[Thu Apr 24
06:30:16 2003] [error]: error: unexpected end of
header</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=944295206-24042003> (/opt/rt3/lib/RT/Template_Overlay.pm:339)<BR>[Thu
Apr 24 06:30:16 2003] [info]: RT::Scrip=HASH(0x9471250): Couldn't prepare
Autoreply To Requestors (/opt/rt3/lib/RT/Scrip_Overlay.pm:338)<BR>[Thu Apr 24
06:30:16 2003] [info]: <<A
href="mailto:rt-3.0.0-28-56.9.74536181866242@rt.microarts.com.au">rt-3.0.0-28-56.9.74536181866242@rt.microarts.com.au</A>>
#28/56 - Scrip 3 (/opt/rt3/lib/RT/Action/SendEmail.pm:91)<BR>[Thu Apr 24
06:30:17 2003] [info]: <<A
href="mailto:rt-3.0.0-28-56.9.74536181866242@rt.microarts.com.au">rt-3.0.0-28-56.9.74536181866242@rt.microarts.com.au</A>>
No recipients found. Not
sending.<BR> (/opt/rt3/lib/RT/Action/SendEmail.pm:170)<BR>[Thu Apr 24
06:30:17 2003] [error]: error: unexpected end of
header</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=944295206-24042003> (/opt/rt3/lib/RT/Template_Overlay.pm:339)<BR>[Thu
Apr 24 06:30:17 2003] [info]: RT::Scrip=HASH(0x94776c0): Couldn't prepare
Autoreply To Requestors (/opt/rt3/lib/RT/Scrip_Overlay.pm:338)<BR>[Thu Apr 24
06:30:17 2003] [info]: Ticket 28 created in queue 'General' by mcheshire
(/opt/rt3/lib/RT/Ticket_Overlay.pm:589)<BR></SPAN></FONT></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Michael T.
Cheshire <BR><B>Sent:</B> Thursday, 24 April 2003 2:58 PM<BR><B>To:</B>
Michael T. Cheshire; rt-users@lists.fsck.com<BR><B>Subject:</B> RE: [rt-users]
Autorespond to Opening Tickets Via Email<BR><BR></FONT></DIV>
<DIV><SPAN class=630122705-24042003><FONT face=Arial color=#0000ff size=2>I
should add that RT still opens the ticket OK.</FONT></SPAN></DIV>
<DIV><SPAN class=630122705-24042003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=630122705-24042003><FONT face=Arial color=#0000ff
size=2>M.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Michael T.
Cheshire <BR><B>Sent:</B> Thursday, 24 April 2003 2:41 PM<BR><B>To:</B>
rt-users@lists.fsck.com<BR><B>Subject:</B> [rt-users] Autorespond to Opening
Tickets Via Email<BR><BR></FONT></DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial
size=2>Howdy,</FONT></SPAN></DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial size=2>RT would
initially respond to emails sent in, I have since changed just the text in
the default reply template and now RT does not
autoreply...</FONT></SPAN></DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial size=2>All the scrips
are still there and appear to be correct. </FONT></SPAN></DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=031070705-24042003><FONT face=Arial size=2>Any suggestions
anyone?</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face="Courier New" size=2>-- <BR>Michael Cheshire
| mob : 61 402 277 092
<BR>Senior Network Engineer | ph : 1300 738 333 <BR>Linux,
NT/2K, Cisco | fax : 61 8 8332 8666
<BR>CCNA
| eml : </FONT><A href="mailto:michaelc@microarts.com.au"><FONT
face="Courier New" size=2>michaelc@microarts.com.au</FONT></A><FONT
face="Courier New" size=2>
<BR>Microarts
| web : </FONT><A href="http://www.microarts.com.au/"><FONT
face="Courier New" size=2>http://www.microarts.com.au</FONT></A><FONT
face="Courier New" size=2> </FONT></DIV>
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