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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I got RT 3.0.1 working with Apache2 and
mod_perl 1.99. I used the conf file recommended here:</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a
href="http://lists.fsck.com/pipermail/rt-devel/2002-November/002769.html">http://lists.fsck.com/pipermail/rt-devel/2002-November/002769.html</a></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The recommended conf file is:</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'> <VirtualHost your.ip.address></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> DocumentRoot /path/to/rt3/share/html</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> ServerName your.rt.server.hostname</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlFreshRestart On # only for Apache/mod_perl 1.x</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlModule Apache2 Apache::compat # only for Apache/mod_perl 2.x</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlModule Apache::DBI</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlRequire /path/to/rt3/bin/webmux.pl</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> <FilesMatch "\.html$"></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> SetHandler perl-script</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlHandler RT::Mason</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </FilesMatch></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> <LocationMatch "/Attachment/"></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> SetHandler perl-script</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> PerlHanler RT::Mason</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </LocationMatch></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </VirtualHost></span></font></pre>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This solved my problems.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ray</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Kelly F. Hickel<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, April 25, 2003 8:47
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Oscar Arranz;
rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] Newbie -
Apache error</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> I had the same
problem, and was told that RedHat 8 came with apache 2, and that RT
didn’t work with Apache 2. I end up going out and getting the
latest apache 1 source and building it.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>-Kelly Hickel</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Oscar Arranz [mailto:oscar@e-milio.com]
<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, April 25, 2003 10:44
AM<br>
<b><span style='font-weight:bold'>To:</span></b> rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users] Newbie -
Apache error</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
1.0in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Thanks
Roger, it worked. But now when I enter my username and password it says:
"Your username or password is incorrect". I have checked the
usernames in the database rt3, table Users and I'm writing the right values...
I don't know what's happening and nothing is showed in the log files.<br>
<br>
Regards,<br>
Oscar<br>
<br>
Spencer, Roger wrote:</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Had the
same problem on the same platform. If you specify the exact url, you
probably will get a response, i.e. /index.html.<u3:p></u3:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><u3:p> </u3:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Downgrading
to apache to 1.3 and mod_perl 1 corrected the problem.<u3:p></u3:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><u3:p> </u3:p></span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><u3:p> </u3:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Oscar Arranz [<a
href="mailto:oscar@e-milio.com">mailto:oscar@e-milio.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, April 25, 2003 5:43
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:rt-users@lists.fsck.com">rt-users@lists.fsck.com</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Newbie -
Apache error</span></font></p>
<p class=MsoNormal style='margin-left:1.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><u3:p> </u3:p></span></font></p>
<address style='margin-right:0in;margin-bottom:12.0pt;margin-left:1.5in'><i><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi all,<br>
<br>
I have installed RT 3 in a linux Red Hat 8 using mysql
and this apache configuration:<br>
<br>
Apache/2.0.45 (Unix)
mod_perl/1.99_08 Perl/v5.8.0 Server at 192.168.0.10 Port 8080<br>
<br>
When I connect to the URL http://192.168.0.10:8080 I get a
404 error (Page not found). The apache error log has the following line:<br>
<br>
[error] [client 192.168.0.11] Attempt to serve directory:
/opt/rt3/share/html/<br>
<br>
The directory exists and has read permission for everybody.<br>
<br>
What could be happening?<br>
<br>
Thanks,<br>
Oscar<u3:p></u3:p></span></font></i></address>
<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>_______________________________________________
rt-users mailing list rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users Have you read the FAQ? The RT
FAQ Manager lives at http://fsck.com/rtfm</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
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