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<TITLE>RE: [rt-users] Ticket creation</TITLE>
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<P><FONT SIZE=2>Has anybody done something similar to this?</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Chad Scott [<A HREF="mailto:chad@idworld.net">mailto:chad@idworld.net</A>]</FONT>
<BR><FONT SIZE=2>Sent: Thursday, May 01, 2003 8:06 PM</FONT>
<BR><FONT SIZE=2>To: Jason Crocker</FONT>
<BR><FONT SIZE=2>Cc: 'rt-users@lists.fsck.com'</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] Ticket creation</FONT>
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<P><FONT SIZE=2>I haven't surfed the code well enough to tell you exactly what's going </FONT>
<BR><FONT SIZE=2>on, but I do know it's complicated.</FONT>
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<P><FONT SIZE=2>A better way would be to write a perl script that uses the various RT </FONT>
<BR><FONT SIZE=2>libs and creates a ticket that way... no muss no fuss.</FONT>
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<P><FONT SIZE=2>On Thursday, May 1, 2003, at 12:45 PM, Jason Crocker wrote:</FONT>
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<P><FONT SIZE=2>> Does anyone know which tables are altered when a ticket is created? We </FONT>
<BR><FONT SIZE=2>> are trying to link an existing tool to RT but I need to know what </FONT>
<BR><FONT SIZE=2>> EXACTLY happens behind the scenes when a ticket is created. Anybody </FONT>
<BR><FONT SIZE=2>> else done something similar?</FONT>
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