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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi all,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a fresh installation of RT3, and I seem to be having
an oddity with the creation of tickets by non-registered users. Now, I’ve
trawled through RT_Config.pm and have found SenderMustExistInDatabase, which is
false (undef) by default. Unfortunately, this doesn’t seem to matter
whether I’ve defined it or not.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System logs report the following error.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>May 6 </span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>14:00:50</span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> dropbear RT: RT
could not load a valid user, and RT's configuration does not allow for the
creation of a new user for your email. (/var/www/webrt/lib/RT/Interface/Email.pm:483)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I added a bit of debug information into the error returned
by Email.pm and that tells me that $CurrentUser is null.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can anyone offer any assistance at all?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am running RT 3.0.1 on Redhat Linux 8.0 (apache + fastcgi
and perl 5.8).</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheerio,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Andrew</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
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