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<P><FONT SIZE=2 FACE="Verdana">Hi all,</FONT>
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<P><FONT SIZE=2 FACE="Verdana">I'm new the the RT world and am trying to set it up. After RT is installed, and the virual server is added in Apache, I browse to the server and am getting the following :</FONT></P>
<P><FONT SIZE=2 FACE="Verdana">----</FONT>
<BR><FONT FACE="Times New Roman">%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %# (Except where explictly superceded by other copyright notices) %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from </FONT><A HREF="file://www.gnu.org"><U><FONT COLOR="#0000FF" FACE="Times New Roman">www.gnu.org</FONT></U></A><FONT FACE="Times New Roman">. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# Unless otherwise specified, all modifications, corrections or %# extensions to this work which alter its source code become the %# property of Best Practical Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a glance"), Refresh => $session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab => '', Title=>loc("RT at a glance") &> </FONT></P>
<P><FONT FACE="Times New Roman">** TEXT TAKEN OUT OF HERE DUE TO FORMATTING PROBLEMS</FONT>
<BR><FONT FACE="Times New Roman"><%init> if ( $ARGS{'q'} ) { my $query = $ARGS{'q'}; if ( $query =~ m/^\s*(\d+)\s*$/ ) { $m->redirect("$RT::WebPath/Ticket/Display.html?id=$1"); } $session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} ); if ( $query =~ m/\@/ ) { $session{'tickets'}->LimitRequestor( VALUE => $query, OPERATOR => '=', ); $m->redirect("$RT::WebPath/Search/Listing.html"); } # # Any search on queue name or subject will be for new/open tickets # only. # $session{'tickets'}->LimitStatus( VALUE => $_, OPERATOR => '=', ) for qw(open new); my $queue = RT::Queue->new( $session{'CurrentUser'} ); if ( $queue->Load($query) && $queue->Id ) { $session{'tickets'}->LimitQueue( VALUE => $queue->Id, OPERATOR => '=', ); $m->redirect("$RT::WebPath/Search/Listing.html"); } $session{'tickets'}->LimitSubject( VALUE => $query, OPERATOR => 'LIKE' ); $m->redirect("$RT::WebPath/Search/Listing.html"); } if ($ARGS{'HomeRefreshInterval'}) { $session{'home_refresh_interval'} = $ARGS{'HomeRefreshInterval'}; } </FONT></P>
<P><FONT SIZE=2 FACE="Verdana">----</FONT>
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<P><FONT SIZE=2 FACE="Verdana">I've tried several installs of RT with a fresh installs of Linux (using Redhat 8), tried using Postgres and MySQL databases and different perl mods all with no luck. As you can probably guess, I am no Linux expert although I get things done, it just takes my time :) Any help would be greatly apprecaited!</FONT></P>
<P><FONT SIZE=2 FACE="Verdana">Kind regards,</FONT>
<BR><FONT SIZE=2 FACE="Verdana">James Doutsis</FONT>
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