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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><!-- Converted from text/rtf format -->This
is your Mason code being spit out as text. You aren’t calling the Mason
handler, which will format this into nice pretty HTML. This is not ‘Perl’
causing it, per se. You just don’t have the server configured properly
yet.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That’s the reason for the VirtualHost
section. Nothing about virtual, but it puts all the new stuff in one place and
doesn’t mess up the server if you AREN’T using it ONLY for RT.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>In the httpd.conf</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=DA
style='font-size:10.0pt;font-family:Arial;color:navy'>Listen 192.168.0.1:80 #
test page</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=DA
style='font-size:10.0pt;font-family:Arial;color:navy'>Listen 192.168.0.1:8080
# RT page</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=DA
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>#Port 80</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><VirtualHost 192.168.0.1:8080></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>
DocumentRoot /opt/rt3/html/share</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>
…regular stuff from the example</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'></VirtualHost></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When you browse to the site you get port
80 and the default root, /usr/local/apache/htdocs or whatever.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Then I have a link in that index.html
<a href=<a href="http://192.168.0.1:8080/">http://192.168.0.1:8080/</a>>Request
Tracker</a>.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Don’t forget to edit RT_Siteconfig.pm
and change the WebBaseURL value.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>
Set( $WebBaseURL , <a href="http://192.168.0.1:8080/">http://192.168.0.1:8080</a>
);</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You could probably swap the 80 and the
8080, that is, move the regular test page onto port 8080 and not use it, but I
haven’t tried that.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Greg</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Gregory L. Hering</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>(256) 722-6420</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>4807 Bradford Dr</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Benchmark Electronics, Inc.</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span lang=DA
style='font-size:10.0pt;font-family:Arial;color:navy'>Hunvtsville, Al 35805</span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> James Doutsis
[mailto:rt@doutsis.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, May 07, 2003 8:17
PM<br>
<b><span style='font-weight:bold'>To:</span></b> rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Installation
issues</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>Hi all,</span></font> </p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>I'm new the the RT world and am trying to set it
up. After RT is installed, and the virual server is added in Apache, I
browse to the server and am getting the following :</span></font></p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>----</span></font> <br>
%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %#
(Except where explictly superceded by other copyright notices) %# %# This work
is made available to you under the terms of Version 2 of %# the GNU General
Public License. A copy of that license should have %# been provided with this
software, but in any event can be snarfed %# from <a href="file:///\\www.gnu.org">www.gnu.org</a>.
%# %# This work is distributed in the hope that it will be useful, but %#
WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY
or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for
more details. %# %# Unless otherwise specified, all modifications, corrections
or %# extensions to this work which alter its source code become the %#
property of Best Practical Solutions, LLC when submitted for %# inclusion in
the work. %# %# %# END LICENSE BLOCK <& /Elements/Header,
Title=>loc("RT at a glance"), Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs,
current_toptab => '', Title=>loc("RT at a glance") &> </p>
<p style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>** TEXT TAKEN OUT OF HERE DUE TO FORMATTING PROBLEMS <br>
<%init> if ( $ARGS{'q'} ) { my $query = $ARGS{'q'}; if ( $query =~
m/^\s*(\d+)\s*$/ ) {
$m->redirect("$RT::WebPath/Ticket/Display.html?id=$1"); }
$session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} ); if (
$query =~ m/\@/ ) { $session{'tickets'}->LimitRequestor( VALUE => $query,
OPERATOR => '=', );
$m->redirect("$RT::WebPath/Search/Listing.html"); } # # Any search
on queue name or subject will be for new/open tickets # only. #
$session{'tickets'}->LimitStatus( VALUE => $_, OPERATOR => '=', ) for qw(open
new); my $queue = RT::Queue->new( $session{'CurrentUser'} ); if (
$queue->Load($query) && $queue->Id ) {
$session{'tickets'}->LimitQueue( VALUE => $queue->Id, OPERATOR =>
'=', ); $m->redirect("$RT::WebPath/Search/Listing.html"); } $session{'tickets'}->LimitSubject(
VALUE => $query, OPERATOR => 'LIKE' );
$m->redirect("$RT::WebPath/Search/Listing.html"); } if
($ARGS{'HomeRefreshInterval'}) { $session{'home_refresh_interval'} =
$ARGS{'HomeRefreshInterval'}; } </span></font></p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>----</span></font> </p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>I've tried several installs of RT with a fresh
installs of Linux (using Redhat 8), tried using Postgres and MySQL databases
and different perl mods all with no luck. As you can probably guess, I am
no Linux expert although I get things done, it just takes my time :) Any
help would be greatly apprecaited!</span></font></p>
<p style='margin-left:.5in'><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>Kind regards,</span></font> <br>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>James
Doutsis</span></font> </p>
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