no warnings qw/redefine/; 
 sub Data {
$VAR1 = {
          'Told' => '1970-01-01 00:00:00',
          'Subject' => 'thuntek',
          'Status' => 'resolved',
          'Transaction' => [
                             {
                               'Type' => 'Create',
                               'Ticket' => '33',
                               'Attachment' => [
                                                 {
                                                   'Subject' => 'thuntek',
                                                   'ContentType' => 'text/plain',
                                                   'Headers' => 'Received: (from warren@localhost)
	by eece.unm.edu (8.9.3+Sun/8.9.1) id NAA01394;
	Wed, 29 Sep 1999 13:20:35 -0600 (MDT)
Date: Wed, 29 Sep 1999 13:20:35 -0600 (MDT)
From: Aron Warren <warren>
Message-Id: <199909291920.NAA01394@eece.unm.edu>
To: support
X-Mailer: TkReq v8.0, 19980822
Subject: thuntek
Content-Length: 10652
',
                                                   'Creator' => '5',
                                                   'Created' => '2001-09-09 03:54:33',
                                                   'Content' => '>
>         by cielo.eece.unm.edu with smtp (Exim 2.12 #1)
>         id 11CFoA-00015U-00
>         for support@eece.unm.edu; Wed, 4 Aug 1999 23:11:14 -0600
> Received: by jalapeno.eece.unm.edu (SMI-8.6) id XAA17745; Wed, 4 Aug 1999 23:11:14 -0600
> Date: Wed, 4 Aug 1999 23:11:14 -0600
> Message-Id: <199908050511.XAA17745@jalapeno.eece.unm.edu>
> From: "David A. Bader" <dbader@eece.unm.edu>
> To: Support Group <support@eece.unm.edu>
> Subject: [EECE #460] thuntek
> Mime-Version: 1.0 (generated by tm-edit 7.106)
> Content-Type: text/plain; charset=US-ASCII
> 
> 
>  I\'m not having any luck with Thuntek getting through to UNM
> systems. I can connect to Thuntek, and can traceroute to outside
> systems, but cannot get into UNM. I\'ve had this problem for several
> days now -- and it is OS independent (happpens under my FreeBSD box at
> home and my Windows laptop now long-distance). When I connect into
> CIRT, I have no problems. Can you please check with  thuntek?
>   Thanks,
> david
>   
> 
> -- 
> David A. Bader, Ph.D.                           Office: 505-277-6724
> Dept of Electrical and Computer Engineering     FAX:    505-277-1439
> EECE Building                                                       
> University of New Mexico                         dbader@eece.unm.edu
> Albuquerque, NM  87131               http://www.eece.unm.edu/~dbader
> 
> 
> 
> ===========================================================================
> X-Request-Action: dbader@eece.unm.edu notified by warren@eece.unm.edu.
> X-Request-Acted: Thu Aug  5  8:30:09 1999 (933863409)
> 
> Received: from aire.eece.unm.edu ([129.24.24.69] helo=aire)
>         by cielo.eece.unm.edu with esmtp (Exim 2.12 #1)
>         id 11COX1-0002KT-01
>         for support@cielo.eece.unm.edu; Thu, 5 Aug 1999 08:30:07 -0600
> Received: from aire.eece.unm.edu (warren@localhost)
>         by aire (8.9.3+Sun/8.9.1) with ESMTP id IAA09532;
>         Thu, 5 Aug 1999 08:30:07 -0600 (MDT)
> Message-Id: <199908051430.IAA09532@aire>
> X-Mailer: exmh version 2.0.2 2/24/98
> To: "David A. Bader" <dbader@eece.unm.edu>
> Cc: support@aire
> Subject: Re: [EECE #460] thuntek 
> In-Reply-To: Your message of "Wed, 04 Aug 1999 23:11:14 MDT."
>         <199908050511.XAA17745@jalapeno.eece.unm.edu> 
> Mime-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Date: Thu, 05 Aug 1999 08:30:07 -0600
> From: Aron Warren <warren@eece.unm.edu>
> 
> Hi,
> 
>   I will try and find out what the problems may be.  Unfortunately
> I don\'t know anyone at thuntek so it may take some time.  Will keep
> you apprised.
> 
> -aron
> 
> 
> 
> 
> 
> ===========================================================================
> X-Request-Action: Comments added by dbader@eece.unm.edu.
> X-Request-Acted: Thu Aug  5  8:40:07 1999 (933864007)
> 
> Received: from jalapeno.eece.unm.edu ([129.24.24.88])
>         by cielo.eece.unm.edu with smtp (Exim 2.12 #1)
>         id 11COgg-0002Mr-00; Thu, 5 Aug 1999 08:40:06 -0600
> Received: by jalapeno.eece.unm.edu (SMI-8.6) id IAA18538; Thu, 5 Aug 1999 08:40:06 -0600
> Date: Thu, 5 Aug 1999 08:40:06 -0600
> Message-Id: <199908051440.IAA18538@jalapeno.eece.unm.edu>
> From: "David A. Bader" <dbader@eece.unm.edu>
> To: warren@eece.unm.edu
> Cc: support@aire.eece.unm.edu
> In-Reply-To: <199908051430.IAA09532@aire> (message from Aron Warren on Thu, 05
>         Aug 1999 08:30:07 -0600)
> Subject: Re: [EECE #460] thuntek
> References: <199908051430.IAA09532@aire>
> Mime-Version: 1.0 (generated by tm-edit 7.106)
> Content-Type: text/plain; charset=US-ASCII
> 
> 
> Aron,
>    (I\'m in LA, CA) and downloaded a nice traceroute for WinNT. When I
> tried to connect via Thuntek and look at what was  going it, everythng
> was fine. So it must be some intermittent.
>   By the way, the department has about 10 Thuntek accounts for faculty
> and tech staff. Could you find out iwhich of these accounts are being
> used, and which have not? Several months ago we were supposed to
> re-examine whether or not the accounts were being used, and shut off
> those with no activity rather than pay for idle accounts. Jon Romero
> has the info.
>  Thanks!
>  david
> 
> 
> > Envelope-to: dbader@eece.unm.edu
> > Delivery-date: Thu, 5 Aug 1999 08:30:07 -0600
> > Cc: support@aire
> > Content-Type: text/plain; charset=us-ascii
> > Date: Thu, 05 Aug 1999 08:30:07 -0600
> > From: Aron Warren <warren@eece.unm.edu>
> > 
> > Hi,
> > 
> >   I will try and find out what the problems may be.  Unfortunately
> > I don\'t know anyone at thuntek so it may take some time.  Will keep
> > you apprised.
> > 
> > -aron
> > 
> > 
> > 
> > 
> 
> 
> -- 
> David A. Bader, Ph.D.                           Office: 505-277-6724
> Dept of Electrical and Computer Engineering     FAX:    505-277-1439
> EECE Building                                                       
> University of New Mexico                         dbader@eece.unm.edu
> Albuquerque, NM  87131               http://www.eece.unm.edu/~dbader
> 
> 
> 
> ===========================================================================
> X-Request-Action: dbader@eece.unm.edu notified by warren@eece.unm.edu.
> X-Request-Acted: Thu Aug  5  8:51:32 1999 (933864692)
> 
> Received: from aire.eece.unm.edu ([129.24.24.69] helo=aire)
>         by cielo.eece.unm.edu with esmtp (Exim 2.12 #1)
>         id 11COrj-0002QD-01
>         for support@cielo.eece.unm.edu; Thu, 5 Aug 1999 08:51:31 -0600
> Received: from aire.eece.unm.edu (warren@localhost)
>         by aire (8.9.3+Sun/8.9.1) with ESMTP id IAA09692;
>         Thu, 5 Aug 1999 08:51:30 -0600 (MDT)
> Message-Id: <199908051451.IAA09692@aire>
> X-Mailer: exmh version 2.0.2 2/24/98
> To: "David A. Bader" <dbader@eece.unm.edu>
> Cc: support@aire
> Subject: Re: [EECE #460] thuntek 
> In-Reply-To: Your message of "Thu, 05 Aug 1999 08:40:06 MDT."
>         <199908051440.IAA18538@jalapeno.eece.unm.edu> 
> Mime-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Date: Thu, 05 Aug 1999 08:51:30 -0600
> From: Aron Warren <warren@eece.unm.edu>
> 
> David,
> 
>   I noticed last night SEVERE network performance all over albuquerque.
> No matter where I went it was impossible to get anything done, ANS,
> UUNet, etc.  I am finally finishing putting together a stats package
> showing network performance, and will let you know when I get it published
> later this day.  
> 
>   I\'ll contact thuntek and inquire about what they might have experienced
> over the last few days.  Just to let you know that pretty much all of
> the network connectivity has been flaky since last week, all over albuquerque.
> 
> -aron
> 
> > 
> > Aron,
> >    (I\'m in LA, CA) and downloaded a nice traceroute for WinNT. When I
> > tried to connect via Thuntek and look at what was  going it, everythng
> > was fine. So it must be some intermittent.
> >   By the way, the department has about 10 Thuntek accounts for faculty
> > and tech staff. Could you find out iwhich of these accounts are being
> > used, and which have not? Several months ago we were supposed to
> > re-examine whether or not the accounts were being used, and shut off
> > those with no activity rather than pay for idle accounts. Jon Romero
> > has the info.
> >  Thanks!
> >  david
> > 
> > 
> > > Envelope-to: dbader@eece.unm.edu
> > > Delivery-date: Thu, 5 Aug 1999 08:30:07 -0600
> > > Cc: support@aire
> > > Content-Type: text/plain; charset=us-ascii
> > > Date: Thu, 05 Aug 1999 08:30:07 -0600
> > > From: Aron Warren <warren@eece.unm.edu>
> > > 
> > > Hi,
> > > 
> > >   I will try and find out what the problems may be.  Unfortunately
> > > I don\'t know anyone at thuntek so it may take some time.  Will keep
> > > you apprised.
> > > 
> > > -aron
> > > 
> > > 
> > > 
> > > 
> > 
> > 
> > -- 
> > David A. Bader, Ph.D.                           Office: 505-277-6724
> > Dept of Electrical and Computer Engineering     FAX:    505-277-1439
> > EECE Building                                                       
> > University of New Mexico                         dbader@eece.unm.edu
> > Albuquerque, NM  87131               http://www.eece.unm.edu/~dbader
> > 
> > 
> 
> 
> 
> 
> ===========================================================================
> X-Request-Action: Given to warren by warren.
> X-Request-Acted: Sat Aug  7 10:56:16 US/Mountain 1999 (934044976)
> 
> ===========================================================================
> X-Request-Action: 487 merged into 460 by warren.
> 
> X-Request-Number: 487
> X-Request-Owner: warren
> X-Request-User: dbader@eece.unm.edu
> X-Request-Date: Thu Aug 19  7:21:17 1999 (935068877)
> X-Request-Due: 
> X-Request-Status: open
> X-Request-Priority: normal
> X-Request-Updated: Tue Aug 31 13:16:44 US/Mountain 1999 (936127004)
> X-Request-Notified: 
> X-Request-Keywords: 
> X-Request-Areas: 
> Received: from abq-029.thuntek.net ([207.66.52.29] helo=eece.unm.edu)
>         by cielo.eece.unm.edu with esmtp (Exim 2.12 #1)
>         id 11HS7u-0002lC-00
>         for support@mail.eece.unm.edu; Thu, 19 Aug 1999 07:21:16 -0600
> Received: (from dbader@localhost)
>         by eece.unm.edu (8.9.3/8.8.5) id HAA54295
>         for support; Thu, 19 Aug 1999 07:28:30 -0600 (MDT)
> Date: Thu, 19 Aug 1999 07:28:30 -0600 (MDT)
> From: "David A. Bader" <dbader@eece.unm.edu>
> Message-Id: <199908191328.HAA54295@eece.unm.edu>
> To: support@eece.unm.edu
> Subject: [EECE #487] Thuntek
> 
> 
> Aron,
>   Have you investigated any more regarding Thuntek? The connectivity is
> intermittant; 
> 
> [dbader@bean ~] traceroute jalapeno
> traceroute to jalapeno.eece.unm.edu (129.24.24.88), 30 hops max, 40 byte packets
>  1  abqmax1.thuntek.net (206.206.98.32)  147.213 ms *  3699.625 ms
>  2  tnt-router.thuntek.net (206.206.98.1)  208.588 ms *  3819.497 ms
>  3  lawr-thunder.link.nm.org (204.134.77.85)  178.014 ms  197.988 ms  288.886 ms
>  4  rtn.nm.org (129.121.1.1)  248.804 ms  158.057 ms *
>  5  * * *
>  6  * * *
>  7  198.83.93.25 (198.83.93.25)  1449.543 ms *  4148.948 ms
>  8  * 198.83.93.58 (198.83.93.58)  3829.509 ms  168.646 ms
>  9  * 198.83.93.33 (198.83.93.33)  3839.506 ms *
> 10  198.83.93.122 (198.83.93.122)  3909.350 ms  178.200 ms *
> 11  jalapeno (129.24.24.88)  3819.576 ms * *
> 
> 
> 
> ===========================================================================
> X-Request-Action: Given to warren by warren.
> X-Request-Acted: Tue Aug 31 13:16:44 US/Mountain 1999 (936127004)
> 
>  --- End of merge of 487 --- 
> 
> ===========================================================================
> X-Request-Action: 487 merged into 460 by warren.
> X-Request-Acted: Wed Sep 15 11:16:48 US/Mountain 1999 (937415808)
>


',
                                                   'ContentEncoding' => 'none',
                                                   'TransactionId' => '94'
                                                 }
                                               ],
                               'Created' => '1999-09-29 19:20:36',
                               'id' => '94',
                               'Creator' => '5'
                             },
                             {
                               'Type' => 'AddWatcher',
                               'Field' => 'Requestor',
                               'Ticket' => '33',
                               'Created' => '1999-09-29 19:48:20',
                               'id' => '95',
                               'NewValue' => 'dbader@eece.unm.edu',
                               'Creator' => '5'
                             },
                             {
                               'OldValue' => '2',
                               'Type' => 'Take',
                               'Field' => 'Owner',
                               'Ticket' => '33',
                               'Created' => '1999-09-29 20:07:51',
                               'id' => '96',
                               'NewValue' => '5',
                               'Creator' => '5'
                             },
                             {
                               'Type' => 'Set',
                               'Field' => 'Priority',
                               'Ticket' => '33',
                               'Created' => '1999-10-12 22:33:04',
                               'id' => '97',
                               'NewValue' => '99',
                               'Creator' => '5'
                             },
                             {
                               'Type' => 'Set',
                               'Field' => 'Due',
                               'Ticket' => '33',
                               'Created' => '1999-10-12 22:33:20',
                               'id' => '98',
                               'NewValue' => '1999-10-13 06:00:00',
                               'Creator' => '5'
                             },
                             {
                               'Type' => 'Correspond',
                               'Ticket' => '33',
                               'Attachment' => [
                                                 {
                                                   'ContentType' => 'text/plain',
                                                   'Created' => '2001-09-09 03:54:33',
                                                   'ContentEncoding' => 'none',
                                                   'Content' => '
I have contact them and left my number and a description of our problem.
What is your account login?
',
                                                   'Creator' => '5',
                                                   'TransactionId' => '99'
                                                 }
                                               ],
                               'Created' => '1999-10-13 15:04:46',
                               'id' => '99',
                               'Creator' => '5'
                             },
                             {
                               'Type' => 'Correspond',
                               'Ticket' => '33',
                               'Attachment' => [
                                                 {
                                                   'Subject' => 'Re: [eece.unm.edu #33] (support) Transaction (warren)',
                                                   'ContentType' => 'text/plain',
                                                   'Headers' => 'Received: from jalapeno.eece.unm.edu ([129.24.24.88] helo=eece.unm.edu)
	by cielo.eece.unm.edu with esmtp (Exim 2.12 #1)
	id 11bQJy-0002Ha-00
	for rt@cielo.eece.unm.edu; Wed, 13 Oct 1999 09:28:06 -0600
Received: (from dbader@localhost)
	by eece.unm.edu (8.9.3+Sun/8.9.1) id JAA22368;
	Wed, 13 Oct 1999 09:28:06 -0600 (MDT)
Date: Wed, 13 Oct 1999 09:28:06 -0600 (MDT)
Message-Id: <199910131528.JAA22368@eece.unm.edu>
X-Authentication-Warning: jalapeno.eece.unm.edu: dbader set sender to dbader@eece.unm.edu using -f
From: "David A. Bader" <dbader@eece.unm.edu>
To: rt@eece.unm.edu
In-reply-to: <199910131504.JAA08510@eece.unm.edu> (message from Aron Warren on
	Wed, 13 Oct 1999 09:04:46 -0600 (MDT))
Subject: Re: [eece.unm.edu #33] (support) Transaction (warren)
References:  <199910131504.JAA08510@eece.unm.edu>
Mime-Version: 1.0 (generated by tm-edit 7.106)
Content-Type: text/plain; charset=US-ASCII
',
                                                   'Creator' => '31',
                                                   'Created' => '2001-09-09 03:54:33',
                                                   'Content' => '> I have contact them and left my number and a description of our problem.
> What is your account login?

"dbader"


-- 
David A. Bader, Ph.D.                           Office: 505-277-6724
Dept of Electrical and Computer Engineering     FAX:    505-277-1439
EECE Building                                                       
University of New Mexico                         dbader@eece.unm.edu
Albuquerque, NM  87131               http://www.eece.unm.edu/~dbader


',
                                                   'ContentEncoding' => 'none',
                                                   'TransactionId' => '100'
                                                 }
                                               ],
                               'Created' => '1999-10-13 15:28:07',
                               'id' => '100',
                               'Creator' => '31'
                             },
                             {
                               'Type' => 'Correspond',
                               'Ticket' => '33',
                               'Attachment' => [
                                                 {
                                                   'ContentType' => 'text/plain',
                                                   'Created' => '2001-09-09 03:54:33',
                                                   'ContentEncoding' => 'none',
                                                   'Content' => '

Hi,

  This is the thuntek stuff.  I\'m closing out these tickets since
the problem is fixed from the thuntek standpoint.  I am still
awaiting the paperwork to go through to get the evaluation Technet account
set up so it will be awhile longer before it is ready.

-aron',
                                                   'Creator' => '5',
                                                   'TransactionId' => '102'
                                                 }
                                               ],
                               'Created' => '1999-11-05 17:32:32',
                               'id' => '102',
                               'Creator' => '5'
                             },
                             {
                               'OldValue' => 'open',
                               'Type' => 'Status',
                               'Field' => 'Status',
                               'Ticket' => '33',
                               'Created' => '1999-11-05 17:32:32',
                               'id' => '101',
                               'NewValue' => 'resolved',
                               'Creator' => '5'
                             }
                           ],
          'Queue' => 'support',
          'Creator' => '1',
          'Owner' => '5',
          'EffectiveId' => '33',
          'LastUpdatedBy' => '1',
          'Created' => '1999-09-29 19:20:36',
          'id' => '33',
          'Watchers' => [
                          {
                            'Type' => 'Requestor',
                            'Id' => '73',
                            'Email' => 'dbader@eece.unm.edu'
                          }
                        ],
          'Due' => '1999-10-13 06:00:00',
          'LastUpdated' => '1999-11-05 17:32:32'
        };
}
1;

