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<title>Re: [rt-users] bplogo.gif not showing in RT 3..0.2</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Back to basics then…</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Forget RT for a while;</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>% ls </span></font><font size=2><span
style='font-size:10.0pt'>/opt/rt3/share/html/NoAuth/images/</span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>dir there?</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Browse to </span></font><font size=2><span
style='font-size:10.0pt'>http://yourdomain /NoAuth/images//bplogo.gif</span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Do you get the logo this way? i.e. Alias working?</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Restart has gotten me before. Do ‘apachectl
stop’ then ‘apachetctl start’ (or http stop, whatever your
web server control file is named, in /etc/init.d)</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Gregory L. Hering</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>(256) 722-6420</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>4807 Bradford Dr</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Benchmark Electronics, Inc.</span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span lang=DA
style='font-size:10.0pt;font-family:Arial;color:navy'>Hunvtsville, Al 35805</span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Lieven Tomme
[mailto:lieven.tomme@aquanta.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, May 28, 2003 1:11
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Phil Homewood;
rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] bplogo.gif
not showing in RT 3..0.2</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Hi Phil,</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>No it doesn't, but even doing so remains the same.</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Thanks for your feedback.</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Lieven</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>-----Oorspronkelijk
bericht----- <br>
<b><span style='font-weight:bold'>Van:</span></b> Phil Homewood
[mailto:pdh@bestpractical.com] <br>
<b><span style='font-weight:bold'>Verzonden:</span></b> wo 28/05/2003 4:31 <br>
<b><span style='font-weight:bold'>Aan:</span></b> rt-users@lists.fsck.com <br>
<b><span style='font-weight:bold'>CC:</span></b> <br>
<b><span style='font-weight:bold'>Onderwerp:</span></b> Re: [rt-users]
bplogo.gif not showing in RT 3..0.2</span></font></p>
</div>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>Lieven Tomme wrote:<br>
> Upon browsing to my domain where RT can be accessed, say<br>
> <a href="http://mydomain">http://mydomain</a>, I get the login prompt, but
not the image on the top<br>
> left of the page, having the following properties:<br>
> <br>
> <a href="http://mydomain/NoAuth/images/bplogo.gif">http://mydomain/NoAuth/images//bplogo.gif</a><br>
<br>
Does your VirtualHost configuration contain the line<br>
<br>
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/<br>
<br>
?<br>
<br>
--<br>
»|« <a href="http://www.bestpractical.com/rt">http://www.bestpractical.com/rt</a>
-- Trouble Ticketing. Free.<br>
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Have you read the FAQ? The RT FAQ Manager lives at <a
href="http://fsck.com/rtfm">http://fsck.com/rtfm</a></span></font></p>
</blockquote>
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