& /Elements/Header, title => 'Statistics' &>
Time to Resolve, by ticket
% my $url = $RT::WebURL.'/chart?type=points&x_labels=[';
% my $i;
% $url .= join ",", (map {(int($_/2) == $_/2 && (++$i)%2) ? $_/2 : ""} grep {$counts[$_]} 0..($#counts-1)), "longer";
% $url .= ']&';
% $url .= "marker_size=1&";
% $url .= "data1=[".(join ",", map { $_ || () } @counts)."]&";
% chop $url;
<%ARGS>
$queue => "advisory"
$weekends => 0
%ARGS>
<%INIT>
my @days = qw(Sun Mon Tue Wed Thu Fri Sat);
my $n = 0;
my @data = ([]);
my @msgs;
my @counts;
my $QueueObj = new RT::Queue($session{'CurrentUser'});
$QueueObj->Load($queue);
my $tix = new RT::Tickets($session{'CurrentUser'});
$tix->LimitQueue (VALUE => $queue) if $queue;
$tix->LimitStatus(VALUE => "resolved");
$tix->UnLimit;
if ($tix->Count) {
while (my $t = $tix->RT::EasySearch::Next) { # BLOODY HACK
my $when = $t->ResolvedObj->Unix - $t->CreatedObj->Unix;
next unless $when > 0; # Doubly bloody hack
my $max = (60*60*24*2) / 1800;
my $x = int($when / 1800);
$counts[$x > $max ? $max : $x]++;
}
}
%INIT>