<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<TITLE>Message</TITLE>
<META content="MSHTML 6.00.2800.1126" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>I saw in RT 3.0.4RC1
there are some improvements about the custom fields, right I
suppose.</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>I saw that on my
3.0.2 an unpriviledged user can't select custom fields.</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>And another thing,
if the unpriviliedged user clicks on create new ticket, which is the first queue
that is displayed?</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>If he changes the
queue in this window from a queue without defined custom fileds, to a queue
where I have defined custom fileds, will the fields appear?</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>I found a guest
account in RT but he is priviledged and has no SelfService automatically, so I
typed <A
href="http://rt3.fsck.com/SelfService">http://rt3.fsck.com/SelfService</A> after
Authentication and triyed to create a new ticked, and saw:</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>In the self service
interface custom fileds are not displayed.</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>Is it planed to be
resolved in 3.0.4 or in 3.0.5?</FONT></SPAN></DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=776273014-10072003><FONT face=Arial size=2>Samuel
Senoner</FONT></SPAN></DIV></BODY></HTML>