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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=573350216-18072003>rights
can only be granted to priviledged user, you have to change an unpriviledged
user to a priviledged one, tho give him rights.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=573350216-18072003>in the
search you have to click on "include disabled users in
search"</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=573350216-18072003>So you
can change the user.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=573350216-18072003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=573350216-18072003>SAmuel</SPAN></FONT></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Francesca Del
Corso [mailto:francesca.delcorso@fi.infn.it] <BR><B>Sent:</B> Friday,18
July,2003 17:07<BR><B>To:</B> rt-users@lists.fsck.com<BR><B>Cc:</B>
servcal@fi.infn.it<BR><B>Subject:</B> [rt-users] Groups and users managing
problems<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB">When
somebody sends a request via e-mail, the first time an automatic ticket is
created . I would like to put this user into a specific group but when I open
Configuration \Users I can only see Privileged users. What can I do to see non
privileged and not disabled users? <SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB">When I
go to Configuration \ Groups \ Members I could only put the privileged users
into the group.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB">What
can<SPAN style="mso-spacerun: yes">
</SPAN>do?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB">I have
RT 3.0.3 , apache 2.0.40, mysql <SPAN
style="mso-spacerun: yes"> </SPAN>ver 11.18 Distrib 3.23.54 on redHat 9.0
.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-GB
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><SPAN class=SpellE><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks</SPAN></FONT></SPAN><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> in <SPAN
class=SpellE>advance</SPAN>.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Francesca Del
Corso<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>