<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=ISO-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2653.12">
<TITLE>RE: [rt-users] browser issues / login</TITLE>
</HEAD>
<BODY>
<P><FONT SIZE=2>Sniffing beyond conceptional functionality is something I know little about....Could you tell me the best steps to go about this or point me out in the right direction to find out more info. The only thing I know for sure is that this prob is isolated to rt logins; </FONT></P>
<P><FONT SIZE=2>I'm feeling that maybe I have a mod installed that needs to be updated. Is there a recommended list of versions for the required modules (or is this logic taken care of in test-dependencies) ?</FONT></P>
<BR>
<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Jesse Vincent [<A HREF="mailto:jesse@bestpractical.com">mailto:jesse@bestpractical.com</A>]</FONT>
<BR><FONT SIZE=2>Sent: Friday, July 25, 2003 9:13 AM</FONT>
<BR><FONT SIZE=2>To: Hodge, Jeff F (ECIII)</FONT>
<BR><FONT SIZE=2>Cc: rt-users@lists.fsck.com</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] browser issues / login</FONT>
</P>
<BR>
<BR>
<BR>
<BR>
<P><FONT SIZE=2>On Fri, Jul 25, 2003 at 09:10:35AM -0700, Hodge, Jeff F (ECIII) wrote:</FONT>
<BR><FONT SIZE=2>> Jesse,</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> server: Linux, mysql4.012, perl 5.8, apache 1.3, mason1.22, rt 3.04</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> issue:</FONT>
<BR><FONT SIZE=2>> What would cause IE/win2k to log users out? The login process works fine on</FONT>
<BR><FONT SIZE=2>> IE, but clicking any link logs the user out and display the login page.</FONT>
<BR><FONT SIZE=2>> I've tried different users and different win2k machines...IE is set to check</FONT>
<BR><FONT SIZE=2>> for new versions of page on every visit</FONT>
</P>
<P><FONT SIZE=2>That sounds like IE is either not being sent cookies or discarding</FONT>
<BR><FONT SIZE=2>them. Can you use a sniffer to make sure that they're getting through in</FONT>
<BR><FONT SIZE=2>both directions? As an aside, that version of mysql has known sorting</FONT>
<BR><FONT SIZE=2>bugs that are going to get you weird results (though they wouldn't cause</FONT>
<BR><FONT SIZE=2>this issue.)</FONT>
</P>
<P> <FONT SIZE=2>-jesse</FONT>
</P>
<P><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> thanks,</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Jeff</FONT>
<BR><FONT SIZE=2>> </FONT>
</P>
<P><FONT SIZE=2>-- </FONT>
<BR><FONT SIZE=2><A HREF="http://www.bestpractical.com/rt" TARGET="_blank">http://www.bestpractical.com/rt</A> -- Trouble Ticketing. Free.</FONT>
</P>
</BODY>
</HTML>