<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<TITLE>Message</TITLE>
<META content="MSHTML 6.00.2800.1170" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2>Hey
Guys,</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2>I'm running RT 3.0.3
on a RH8.0 box. When messages go in via mailgate, they are truncated at 3.5k
every time. This includes the regular message and any other
attachements.</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2>If I attache a
larger file via the web interface all goes well.</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2>Based on a previous
post about this problem, I have in my RT_SiteConfig.pm:</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2></FONT><BR><FONT
face=Arial size=2>And in my my.cnf<SPAN class=315322817-31072003> (on the server
machine)</SPAN>:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Set($MaxAttachmentSize , 10000000);</FONT></DIV>
<DIV><FONT face=Arial size=2>Set($TruncateLongAttachments , undef);</FONT></DIV>
<DIV><FONT face=Arial size=2>Set($DropLongAttachments , undef);<BR></FONT></DIV>
<DIV></SPAN><SPAN class=315322817-31072003><FONT face=Arial
size=2>[mysqld]</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003>set-variable =
max_allowed_packet=16M</SPAN></DIV>
<DIV><SPAN class=315322817-31072003></SPAN> </DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial size=2>RT is spread out
between a web server running the application, a database server running the
database and and qmail mail server with mailgate. These are all redhat 8.0
boxes.</FONT></SPAN></DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=315322817-31072003><FONT face=Arial
size=2>Thanks.</FONT></SPAN><SPAN class=315322817-31072003></DIV>
<DIV><FONT face=Arial size=2></FONT><BR></DIV></SPAN></BODY></HTML>