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<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>I have two similar
(almost identical) systems.</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>both
Debian</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>both rt
3.0.4</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>both postgres
7.3.3</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>both searchbuilder
0.86</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>I have on both my
LDAP User Lookup</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>This works on user
creationn. If I have a User with an ä oder à somewhere, on one server I get
following error:</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003></SPAN><SPAN class=619434517-05092003><FONT
face=Arial size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>[Fri Sep 5
17:04:21 2003] [warning]: DBD::Pg::st execute failed: ERROR: Invali<BR>d
UNICODE character sequence found (0xe4e000) at
/usr/share/perl5/DBIx/SearchBui<BR>lder/Handle.pm line
410.<BR> (/usr/share/perl5/RT.pm:235)<BR>[Fri Sep 5 17:04:21 2003]
[warning]: RT::Handle=HASH(0x948cdc0) couldn't execut<BR>e the query 'INSERT
INTO Users (City, RealName, EmailAddress, Creator, Gecos, Pa<BR>ssword, Country,
LastUpdatedBy, Zip, WorkPhone, Created, id, Organization,
Name,<BR> LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?)' at /usr/shar<BR>e/perl5/DBIx/SearchBuilder/Handle.pm line
417.<BR> (/usr/share/perl5/RT.pm:235)<BR>[Fri Sep 5 17:04:21 2003]
[error]: Could not create a new user -
(/usr/share/p<BR>erl5/RT/User_Overlay.pm:277)<BR>[Fri Sep 5 17:04:21 2003]
[warning]: DBD::Pg::st execute failed: ERROR: curren<BR>t transaction is
aborted, queries ignored until end of transaction block at
/usr<BR>/share/perl5/DBIx/SearchBuilder/Handle.pm line
410.<BR></FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Where can I find the
difference in the encoding?</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Or whould it be the
best solution to convert my input by LDAP somewhere?</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>But I just import my
data with LDAP and pass UserInfo to User Create.</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>But the strange
thing is that the two servers are almost identic.</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Do someone has an
idea?</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Jesse, I saw that
somewhere a user wrote it also to the mailing list, you said to him to write
directly to you.</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>I wanted to start
using RT on Monday, but I suddently fount that everywhere in my Active Directory
there are this strange characters, so I have this big
problem.</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Thank
you</FONT></SPAN></DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=619434517-05092003><FONT face=Arial size=2>Samuel
Senoner</FONT></SPAN></DIV></BODY></HTML>