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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It’s been said in here that <span
class=SpellE>mysql</span> 4.0 gives better performance... what <span
class=SpellE>os</span> are you running this on? If you have the resources,
backup <span class=SpellE>ur</span> rt3 dir and do a <span class=SpellE>mysqldump</span>
of your rt3 db and use that information on a server with apache2 and <span
class=SpellE>mysql</span> 4 and maybe a newer <span class=SpellE>distro</span>
of your <span class=SpellE>os</span>. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Michael<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Scott Dexter
[mailto:scott.dexter@mailsrv.prov.ingenta.com] <br>
<b><span style='font-weight:bold'>Posted At:</span></b> Thursday, September 11,
2003 2:14 PM<br>
<b><span style='font-weight:bold'>Posted To:</span></b> RT<br>
<b><span style='font-weight:bold'>Conversation:</span></b> [rt-users] RT 3.0.4
very slow when replying to tickets via web interface<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] RT 3.0.4 very
slow when replying to tickets via web interface</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>We’re using MySQL, and apache
1.3.27 with mod_perl. When you attempt to reply with the web interface, it
spins it’s wheels for a Long time (60 seconds and more) then finally goes
through. Not seeing high loads on the machine and RT only has 5 users at
any given time, the DB has about 1500 tickets in it. Any thoughts?</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Scott</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>----</span></font><o:p></o:p></p>
<p style='margin-left:.5in'><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Scott Dexter</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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