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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am running it on a Red Hat 8.0 box with MySQL3
and apache 1.3.27, the DB isn’t THAT big, not sure what could be causing this.
Not see any particular load on the machine either, which is very perplexing.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott</span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
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<p><font size=1 color=navy face=Arial><span style='font-size:7.5pt;font-family:
Arial;color:navy'>----</span></font></p>
<p><font size=1 color=navy face=Arial><span style='font-size:7.5pt;font-family:
Arial;color:navy'>Scott Dexter</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> RT [mailto:RT@InterCept.Net]
<br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Thursday,
September 11, 2003</span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>2:42 PM</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> Scott Dexter<br>
<b><span style='font-weight:bold'>Cc:</span></b> rt-users@lists.fsck.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] RT 3.0.4
very slow when replying to tickets via web interface</span></font></p>
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style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>It’s been said in here
that mysql 4.0 gives better performance... what os are you running this on? If
you have the resources, backup ur rt3 dir and do a mysqldump of your rt3 db and
use that information on a server with apache2 and mysql 4 and maybe a newer
distro of your os. </span></font></p>
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style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Michael</span></font></p>
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style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Scott Dexter
[mailto:scott.dexter@mailsrv.prov.ingenta.com] <br>
<b><span style='font-weight:bold'>Posted At:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Thursday,
September 11, 2003</span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>2:14 PM</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>Posted To:</span></b> RT<br>
<b><span style='font-weight:bold'>Conversation:</span></b> [rt-users] RT 3.0.4
very slow when replying to tickets via web interface<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] RT 3.0.4 very
slow when replying to tickets via web interface</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
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style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>We’re using MySQL, and apache 1.3.27
with mod_perl. When you attempt to reply with the web interface, it spins it’s
wheels for a Long time (60 seconds and more) then finally goes through.
Not seeing high loads on the machine and RT only has 5 users at any given time,
the DB has about 1500 tickets in it. Any thoughts?</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Scott</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p style='margin-left:1.0in'><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>----</span></font></p>
<p style='margin-left:1.0in'><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Scott Dexter</span></font></p>
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style='font-size:12.0pt'> </span></font></p>
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