<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1226" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>Greetings,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I am somewhat new to RT. We are having issues
where spam is killing one of our queues. Is there a way to validate an
email ticket before it is actually entered into the RT
queue?<BR><BR><BR>Thanks,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>David Bauman</FONT></DIV>
<DIV><FONT face=Arial size=2>ANET Internet Solutions</FONT></DIV>
<DIV> </DIV></BODY></HTML>