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<div class=Section1>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>Hi,<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>I have installed RT 3.0.4 on
FreBSD 5.1 (Digital 500a), apache2 , mysql 2.0.4; when I try to start the web
server I receive this error:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>[Thu Sep 25 16:59:31 2003] [error] Global
$r object is not available. Set:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>PerlOptions +GlobalRequest<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>in httpd.conf at <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 579.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>Compilation failed in require
at (eval 6) line 1.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>[Thu Sep 25 16:59:31 2003]
[error] Can't load Perl file: <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>/usr/local/rt3/bin/webmux.pl
for server rt-ca.fi.infn.it:0, exiting...<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>My httpd.conf is: <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>.......<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><VirtualHost
_default_:80><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>ServerName rt-ca.fi.infn.it<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>DocumentRoot
/usr/local/rt3/share/html<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>AddDefaultCharset UTF-8<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>ErrorLog
/usr/local/rt3/var/log/rt_errorlog<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span># this line applies to
Apache2+mod_perl2 only<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>PerlModule Apache2
Apache::compat<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>PerlModule Apache::DBI<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span>PerlRequire
/usr/local/rt3/bin/webmux.pl<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span># this section applies
to Apache2+mod_perl2 only<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span><FilesMatch
"\.html$"><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>SetHandler perl-script<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>PerlHandler RT::Mason<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span><span
style='mso-spacerun:yes'> </span></FilesMatch><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span><LocationMatch
"/Attachment/"><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>SetHandler perl-script<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>PerlHandler RT::Mason<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span></LocationMatch><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span><LocationMatch
"/REST/"><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>SetHandler perl-script<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'>
</span>PerlHandler RT::Mason<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><span
style='mso-spacerun:yes'> </span></LocationMatch><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'></VirtualHost><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>How can I do?<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><span class=SpellE><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;color:black'>Thanks</span></font></span><font
color=black><span style='color:black'> in <span class=SpellE>advance</span><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;color:black'>Francesca Del Corso<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;color:black'>INFN- <span class=SpellE>Sez.</span>
Firenze<o:p></o:p></span></font></p>
<p class=MsoPlainText><span class=GramE><font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;color:black'>http</span></font></span><font
color=black><span style='color:black'>://www.fi.infn.it<o:p></o:p></span></font></p>
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