<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1170" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2><FONT size=2>
<P>Hi all</P>
<P>Finally (and after the Storable problems have been solved), I'm almost ready
to upgrade my RT2 system to RT3.</P>
<P>The problem lies on the portuguese characters ( ç, ã , õ ... ) </P>
<P>The original system is a RedHat 7.3 /Mysql 3 ... the new one is a RedHat 9 /
Mysql 4.</P>
<P>Analyzing the database "dump" (made with rt2-to-rt3 package), all the files
in it are ISO-8859 encoded (including the metadata).</P>
<P>It seems that mason is "forcing" the content to be UTF-8 .. so, the
portuguese chars are completely garbled on the web interface ...</P>
<P>Forcing mason to use en_US encoding (editing the autohandler file), it seems
that the data loaded from the "metadata" file diplays OK ... but the ticket data
is garbled (again, ISO-8859 encoding being displayed in UTF-8 ).</P>
<P>Is there a way to work around this ?</P>
<P>TIA</P>
<P>--</P>
<P>Paulo Pinto</P>
<P>Mainroad IT</P></FONT></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>