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<div class=Section1><pre><font size=2 face="Courier New"><span
style='font-size:10.0pt'>Hi All</span></font></pre><pre><font size=2
face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>I would like to display the attached box, which lists ticket attachments for the requestor (non staff-user).Is this possible? </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Now the attachment box is working for staff but not for non staff-user.</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Also the customized fields are available for staff only. How to give access to these available fields on the non staff-user during the addition of a ticket.</span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> </span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Thanks, for your help</span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span lang=FR-CA
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Réjean Chartier</span></font></b></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=FR-CA
style='font-size:10.0pt;font-family:Arial;color:navy'>Directeur Centre
d’expertise et de support SAP</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Director SAP Consulting and Support Center</span></font></p>
<p class=MsoNormal><strong><b><font size=4 color=navy face="Britannic Bold"><span
lang=FR style='font-size:13.5pt;font-family:"Britannic Bold";color:navy'>Via
Consultants Inc.</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span lang=FR
style='font-size:10.0pt;font-family:Arial'>SAP Professionals Across Canada</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span lang=FR
style='font-size:7.5pt;font-family:Arial'>261 rue Saint-Jacques, 5eme Etage</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span lang=FR
style='font-size:7.5pt;font-family:Arial'>Montreal, Que, H2Y 1M6</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Tel: 1-514-494-3262</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Cel: 1-514-605-6200</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Fax: 1-514-494-2665</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 face=Arial><span style='font-size:
7.5pt;font-family:Arial'>Free: 1-888-VIA-3227</span></font></b></strong></p>
<p style='margin:0cm;margin-bottom:.0001pt'><u><font size=1 face=Arial><span
style='font-size:7.5pt;font-family:Arial'><a
href="mailto:rchartier@viaconsultants.com"><font face="Times New Roman"><span
style='font-family:"Times New Roman"'>rchartier@viaconsultants.com</span></font></a></span></font></u></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=FR-CA
style='font-size:12.0pt'> </span></font></p>
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