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<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am brand new to RT, read about it on Slashdot two to three
weeks ago and thought it would be useful for our small organization.<span
style='mso-spacerun:yes'> </span>However I am getting some error messages.<span
style='mso-spacerun:yes'> </span>I have included both the error message and
what my httpd.conf is.<span style='mso-spacerun:yes'> </span>Any help would be
appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>error</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>: <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>mkdir</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/local/rt3/var/mason_data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 102<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>context</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>... <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>187: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'># <span class=GramE>whether</span> they should generate a
full stack trace (confess() and cluck())<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>188: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'># <span class=GramE>or</span> simply report the caller's
package (croak() and carp()), respectively.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>189: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'># <span class=GramE>confess(</span>) and croak() die, carp()
and cluck() warn.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>190: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>191: <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>sub</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> croak { die
shortmess @_ }<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>192: <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>sub</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> confess {
die longmess @_ }<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>193: <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>sub</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> carp { warn
shortmess @_ }<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>194: <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>sub</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> cluck {
warn longmess @_ }<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>195: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>... <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>code</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
stack: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>/usr/lib/perl5/5.8.0/Carp.pm:191<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/5.8.0/File/Path.pm:150<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/5.8.0/File/Path.pm:143<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
/usr/local/rt3/bin/webmux.pl:135<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>g -e<span class=GramE>:0</span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>g</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><VirtualHost xxx.xxx.xxx.xxx><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>ServerName
support.xxx.com<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>DocumentRoot
/usr/local/rt3/share/html<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>AddDefaultCharset
UTF-8<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span><span
style='mso-spacerun:yes'> </span>PerlSetVar MasonArgsMethod CGI<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>PerlModule <span
class=GramE>Apache2<span style='mso-spacerun:yes'> </span>Apache</span>::compat<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>RewriteEngine On<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>RewriteRule <span
class=GramE>^(</span>.*)/$ $1/index.html<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>#<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>PerlModule
Apache::DBI<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>PerlRequire
/usr/local/rt3/bin/webmux.pl<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span><Location
/><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>SetHandler
perl-script<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>PerlHandler
RT::Mason<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span></Location><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'></VirtualHost><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Jonathan Jesse<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Network Specialist<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Founders Trust Bank<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'> <o:p></o:p></span></font></p>
<p class=MsoAutoSig style='margin-left:.5in'><b><font size=2
face="Times New Roman"><span lang=EN style='font-size:10.0pt;mso-ansi-language:
EN;font-weight:bold;mso-no-proof:yes'>This page and any accompanying documents
contain confidential information intended for a specific individual and
purpose. If you are not the intended recipient, you are hereby notified that
any disclosure, copying, distribution, or use of the information contained
herein (including any reliance thereon) is strictly prohibited. If you received
this transmission in error, please immediately contact the sender and destroy
the material in its entirety, whether in electronic or hard copy format.</span></font></b><span
lang=EN style='mso-ansi-language:EN;mso-no-proof:yes'> </span><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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