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<DIV><SPAN class=076542216-15102003><FONT face=Arial size=2>What do you do
normally when you set up the script on correspond open ticket (wich ist
standard)</FONT></SPAN></DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial size=2>you resolve the
ticket and the user replies "thank you", and the ticket automatically opens
again?</FONT></SPAN></DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial size=2>(Just to know what
is the most used solution instead of inserting you don't need to repy in the
resolved template)</FONT></SPAN></DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=076542216-15102003><FONT face=Arial
size=2>Samuel</FONT></SPAN></DIV></BODY></HTML>