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<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>I want to setup that
I can send a ticket to a queue using a specific mail
address.</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>I didn't understand
what and how the settings are important.</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>Please help
me!</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>How important is it
to set in the queue the correspondence and comment address?</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>I already created in
my aliases file a line with my queue.</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>What do I have to
set in my mailserver? I use exim.</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>I think it has
something to do with exim because if I don't send to <A
href="mailto:rt@rt">rt@rt</A>..... I get the following error in my exim
mainlog:</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>verify failed for
SMTP recipient <A href="mailto:AAA@rt">AAA@rt</A>....... from
</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>the name of my test
queue is AAA and I set the correspondence address to <A
href="mailto:aaa@rt">aaa@rt</A>....</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>And here the first
line of my aliases file:</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>rt:
"|/usr/bin/rt-mailgate --queue AAA --action correspond --url <A
href="https://localhost:443/rt">https://localhost:443/rt</A>"<BR></FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial size=2>Thanks for any
help.</FONT></SPAN></DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=701101307-24102003><FONT face=Arial
size=2>Samuel</DIV></FONT></SPAN></BODY></HTML>