<html><div style='background-color:'><DIV>Hello</DIV>
<DIV>I am at the point where I have RT3.0.5 working successfully with a local Oracle 9.2 database on a sun box. An export is done successfully and like some others, I receive errors on import using dumpfile-to-rt-3.0. I have browsed the entire archive list and some of the following errors do not seem to be discussed as yet.</DIV>
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<DIV><STRONG>unix passed to setlogsock, but path not available at /usr/local/lib/perl5/site_erl/5.8.0/Log/Dispatch/Syslog.pm line 66</STRONG><BR>This error has already been discussed and concerns running RT on a Sun box. I am not clear as yet how to correct but can dig further.</DIV>
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<DIV><STRONG>Importing users<BR>u.[Wed Oct 1 07:00:42 2003] [error]: Could not create a new user - (/usr/local/rt3/lib/RT/User_Overlay.pm:282)<BR>u.[Wed Oct 1 07:00:42 2003] [error]: Could not create a new user - (/usr/local/rt3/lib/RT/User_Overlay.pm:282)</STRONG><BR>....<BR>....</DIV>
<DIV><BR><STRONG>Importing groups<BR>[Wed Oct 1 07:01:04 2003] [crit]: 1 (/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)<BR>[Wed Oct 1 07:01:04 2003] [crit]: Can't load a principal for id (/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)<BR>[Wed Oct 1 07:01:04 2003] [crit]: 1 (/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)<BR>[Wed Oct 1 07:01:04 2003] [crit]: Can't load a principal for id (/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)</STRONG><BR>....<BR>....<BR>Might occur due to the first error.</DIV>
<DIV><BR>The tickets then import</DIV>
<DIV><BR><STRONG>Could not create scrip: On Create Notify Owner with template Image in queue #0<BR> - may be due to a non-standard template, condition or action<BR>Could not create scrip: On Comment Notify Owner As Comment with template New Comments in queue0 -- $VAR1 = {<BR> 'ScripCondition' => 'On Comment',<BR> 'ScripAction' => 'Notify Owner As Comment',<BR> 'Queue' => '0',<BR> 'Template' => 'New Comments',<BR> 'Description' => 'Imported from RT 2.0'<BR> };</STRONG><BR>Seems as though the prior version has customisations and as has been covered, the utility does not handle such customisations. I don't look forward to doing anything again manually. The following link reiterates this and the doco does as well.<BR><A href="http://lists.fsck.com/pipermail/rt-users/2003-July/015012.html">http://lists.fsck.com/pipermail/rt-users/2003-July/015012.html</A></DIV>
<DIV><BR><STRONG>Couldn't create link from fsck.com-rt:/ticket/1 to fsck.com-rt:/ticket/2<BR>Couldn't create link from fsck.com-rt:/ticket/27 to fsck.com-rt:/ticket/26<BR>Couldn't create link from fsck.com-rt:/ticket/53 to fsck.com-rt:/ticket/52</STRONG><BR>Don't know about this one.</DIV>
<DIV>Thanks for your time.<BR>Brett</DIV></div><br clear=all><hr>Hot chart ringtones and polyphonics. <a href="http://g.msn.com/8HMBENAU/2740??PS="> Click here</a> </html>