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<TITLE>RE: [rt-users] Can't find in docs: how users check ticket status?</TITLE>
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<P><FONT SIZE=2>Same problem here. When a new autocreated user gets added to the database, their password is set to "*NO PASSWORD*", however, the "STAFF" user passwords have been hashed (MD5???) and are scrambled. So I think the problem is that the autocreated passwords are in the database in clear text, but should be hashed. I don't care if an autocreated user's password is set to "password" or whatever, just as long as I don't have to do any manual steps to correct the password.</FONT></P>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Michael Marziani [<A HREF="mailto:marziani@oasis.com">mailto:marziani@oasis.com</A>] </FONT>
<BR><FONT SIZE=2>Sent: Monday, January 05, 2004 11:30 AM</FONT>
<BR><FONT SIZE=2>To: rt-users@lists.bestpractical.com</FONT>
<BR><FONT SIZE=2>Subject: RE: [rt-users] Can't find in docs: how users check ticket status?</FONT>
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<P><FONT SIZE=2>Ok, I am attempting to log into the self-service as an unprivileged</FONT>
<BR><FONT SIZE=2>(autocreated) user, but it will not allow this without a password. Is there a default password set up for autocreated users? Thanks!</FONT></P>
<P><FONT SIZE=2>-Michael</FONT>
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